All Microsoft Programs will not open RRS feed

  • Question

  • I have tried to open existing Excel and Word documents as well tried to create new documents and receive the following error message: "Operating system is not presently configured to run this application."  The Office products are 2013. Below is the information from System Information.

    OS Name Microsoft Windows 7 Professional
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name FRONT
    System Manufacturer LENOVO
    System Model 10AS002JUS
    System Type x64-based PC
    Processor Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz, 3400 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date LENOVO FCKT46AUS, 12/16/2013
    SMBIOS Version 2.8
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Front\Front Law
    Time Zone Central Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.82 GB
    Available Physical Memory 0.98 GB
    Total Virtual Memory 7.64 GB
    Available Virtual Memory 3.95 GB
    Page File Space 3.82 GB
    Page File C:\pagefile.sys

    Monday, March 27, 2017 10:32 PM

All replies

  • Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

    Paul Edstein
    [MS MVP - Word]

    Tuesday, March 28, 2017 12:02 AM