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SharePoint Designer with SharePoint Online

    Question

  • Hi, I have a strange issue and am hoping that someone could point me in the direction of a solution.

    I am trying to connect SharePoint Designer 2013 to our SharePoint online tenancy.  However, when signing into the site through SPD I get an error saying "There is a problem with your account".  I can login to the site through a web browser with no problem using these login details.

    If I open Fiddler and then connect to the site using SPD it works ok.  I assume it is related to SSL trust as Fiddler is impersonating the 365 SSL and my PC has trusted this cert.  However, I can't find a way of adding the SSL for SharePoint Online to any trusted lists on my PC?

    Is this where the problem lies and if so how can I add the SharePoint Online SSL so SPD will connect without needing Fiddler running in the background?

    Thanks in advance for your help.

    Monday, January 16, 2017 4:05 PM

All replies

  • Hi gjayne,

    Web browsers redirect requests between SharePoint and ADFS to pass security tokens. Since SharePoint Designer is a rich client which cannot redirect requests like a browser, so the authentication cannot be completed. If you open fiddler at the same time, fiddler will help to redirect the requests for SharePoint Designer.

    Please manually install the certificate on the client computer for a try.

    Best Regards,

    Linda Zhang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Tuesday, January 17, 2017 2:43 AM
  • Thanks for the quick reply Linda, that makes sense now.  The only thing I'm struggling with is where to get the certificate from?  I assume I need the SSL certificate for sharepoint.com to be installed on my computer?

    The only thing I've been able to find so far is kb2842146 but this says you only need the Baltimore CyberTrust Root certificate, which is already installed on my computer?

    Tuesday, January 17, 2017 9:03 AM
  • Hi gjayne,

    Please manually install the ADFS token signing certificate for a try.

    Best Regards,

    Linda Zhang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, January 20, 2017 9:43 AM
  • Hi Linda

    We don't use ADFS at the moment, we just use Azure AD Connect which syncs our on-premise AD to the cloud.

    Thursday, January 26, 2017 9:41 AM