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Windows Explorer Crashing In Vista.... Help Me Bill Gates !! RRS feed

  • Question

  • when i acces my files in my external hard disk, windows explorer keeps crashing saying that windows explorer has stoped working and then it restarts , why is this happening|??? i cant acces my files anymore!!! i didnt pay 2,048.745 $ to get this!!! i made a system restore (full format not a control panel restore)  with my original cd came with my laptop dell xps m1330  but the problem is also there!!! what should i do? i checked for viruses and none was found , i checked in the internet and i found no solution?? what is wrong with vista?? please help me microsoft or give me back my money !
    Sunday, January 20, 2008 1:39 PM

All replies

  •  

    See if something at Windows Vista Explorer Crashes Frequently helps you.

    Sunday, January 20, 2008 3:25 PM
  • Please pay particular attention to step 8 on  HappyAndyK's Windows Vista Explorer Crashes Frequently page, because it's likely to resolve your problem.

     

    If you're still having trouble, please post additional details of your problem by following these steps.

     

    1.  Open Problem Reports and Solutions by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Problem Reports and Solutions.

     

    2.  In the left pane, click View problem history.

     

    3.  Double-click the problem that you want to view.

     

    4.  Use the "Copy to clipboard" link in the lower left corner and paste into a reply to this thread.

     

    Cheers,

     

    John

     

    I work at Microsoft. These are my opinions and not my employers.

    This posting is provided "AS IS" with no warranties, and confers no rights.

     

    Sunday, January 20, 2008 4:10 PM
  • Product
    COM Surrogate

    Problem
    Stopped working

    Date
    19-Jan-08 11:43 PM

    Status
    Solution Available

    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    DllHost.exe
    Application Version:    6.0.6000.16386
    Application Timestamp:    4549b14e
    Fault Module Name:    divxdec.ax
    Fault Module Version:    5.2.1.1335
    Fault Module Timestamp:    41423bcf
    Exception Code:    c0000005
    Exception Offset:    0000863d
    OS Version:    6.0.6000.2.0.0.768.3
    Locale ID:    1033
    Additional Information 1:    d71c
    Additional Information 2:    44db50f448c229f46bef587f6131f0a4
    Additional Information 3:    c90f
    Additional Information 4:    ccfeccf20c2f946d3deed641ab1611f8

    Extra information about the problem
    Bucket ID:    343880845




    problem arent located  but i found this problem also
    Sunday, January 20, 2008 4:39 PM
  • The APPCRASH in Dllhost.exe with Fault Module Name: divxdec.ax version 5.2.1.1335 with Bucket ID: 343880845 is occurring because the machine's DivX codec is out of date and it looks like DivX has released a version that is Vista compatible.  Please visit http://www.divx.com and download the latest version.

     

    Where can I find the DivX Codec Version History?
    http://support.divx.com/cgi-bin/divx.cfg/php/enduser/std_adp.php?p_faqid=1860

    The version on your machine is 5.2.1.1335 fromSeptember 2004 and the on I just installed was is version 6.8 from December 2007.

     

    Does DivX support Windows Vista?
    http://support.divx.com/cgi-bin/divx.cfg/php/enduser/std_adp.php?p_faqid=2462
    Quote from their FAQ "Good things come to those who wait!!"

     

    Hope this helps,

     

    John

    Sunday, January 20, 2008 7:20 PM
  • Hi, here is my problem description below. Please help me I've reinstalled my OS several times just to get rid of this and after a day or two of use, it pops up again!!!.


    Product
    COM Surrogate

    Problem
    Stopped working

    Date
    7/13/2008 10:52 PM

    Status
    Not Reported

    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    DllHost.exe
    Application Version:    6.0.6000.16386
    Application Timestamp:    4549b14e
    Fault Module Name:    divxdec.ax
    Fault Module Version:    5.2.1.1335
    Fault Module Timestamp:    41423bcf
    Exception Code:    c0000005
    Exception Offset:    0000863d
    OS Version:    6.0.6000.2.0.0.768.3
    Locale ID:    1033
    Additional Information 1:    d71c
    Additional Information 2:    44db50f448c229f46bef587f6131f0a4
    Additional Information 3:    c90f
    Additional Information 4:    ccfeccf20c2f946d3deed641ab1611f8

    Sunday, July 13, 2008 7:50 PM
  • Hi John,

     

    I was hoping you could help be as well.  Windows Explorer has crashed 26 times in the last week. Window vista is completely up to date as of today and I scanned for spyware/virus ect. I've searched the internet for solutions and can't seem to find why this is happening. 

     

    Thank you in advance,

     

    Lee

     

    Product

    Windows Explorer

    Problem

    Stopped responding and was closed

    Date

    8/3/2008 4:12 PM

    Status

    Report Sent

    Description

    A problem caused this program to stop interacting with Windows.

    Problem signature

    Problem Event Name: AppHangXProcB1

    Application Name: Explorer.EXE

    Application Version: 6.0.6001.18000

    Application Timestamp: 47918e5d

    Hang Signature: 7ce1

    Hang Type: 128

    Waiting on Application Name: svchost.exe:AudioClientRpc

    Waiting on Application Version: 0.0.0.0

    OS Version: 6.0.6001.2.1.0.768.3

    Locale ID: 1033

    Additional Hang Signature 1: 9224369711237709974176f646a5196a

    Additional Hang Signature 2: c293

    Additional Hang Signature 3: 2e7212674baa691682de1d553bf97848

    Additional Hang Signature 4: 7ce1

    Additional Hang Signature 5: 9224369711237709974176f646a5196a

    Additional Hang Signature 6: c293

    Additional Hang Signature 7: 2e7212674baa691682de1d553bf97848

    Extra information about the problem

    Bucket ID: 157806391

    Sunday, August 3, 2008 8:34 PM
  • Hi JohnBuk

     

    Having some problems here.

    If you or anyone can help me out I would be really happy.

     

    Problemsignatur

    Händelsenamn: AppHangB1

    Programnamn: Explorer.EXE

    Programversion: 6.0.6000.16386

    Programmets tidsstämpel: 4549b091

    Signatur för avstannande: d08d

    Typ av avstannande: 1

    OS-version: 6.0.6000.2.0.0.768.3

    Språkvariant-ID: 1053

    Ytterligare signatur 1: 24a936956612d87ef7b5150c7387ede3

    Ytterligare signatur 2: 5bd2

    Ytterligare signatur 3: cfc6137af9e6712c105350f1f856b750

    Ytterligare signatur 4: d08d

    Ytterligare signatur 5: 24a936956612d87ef7b5150c7387ede3

    Ytterligare signatur 6: 5bd2

    Ytterligare signatur 7: cfc6137af9e6712c105350f1f856b750

     

     

    Thanx

    Ray

    Sunday, August 10, 2008 8:47 PM