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Outlook Web Access "new" button not working in IE RRS feed

  • Question

  • When users access the server to check e-mail via Outlook Web Access, the "new" e-mail button appears to be broken. This is the only broken feature I can find so far. However, I have diagnosed that the button functions properly when using Firefox. This problem occurs inside and outside of the network. I am completely clueless as to why this may be happening. 

     

    IE gives "error on page" (in the lower left corner) with the link https://mail.<site>.com/Exchange/user/Inbox/?Cmd=contents# after the user attempts to click the new button to create an e-mail message.

     

    Thanks in advance for any help provided!

     

    Dave

    Wednesday, May 23, 2007 7:21 PM

Answers

  • problem solved. clear c:\windowspath\IIS Temporary Compressed Files and delete IE temp files
    http://support.microsoft.com/?kbid=831464
    Wednesday, May 23, 2007 9:29 PM

All replies

  • Addendum to the above:
    I forgot to mention that the entire toolbar gives the same error. None of the buttons on the same toolbar as the "new" button are functioning properly.
    Wednesday, May 23, 2007 7:51 PM
  • problem solved. clear c:\windowspath\IIS Temporary Compressed Files and delete IE temp files
    http://support.microsoft.com/?kbid=831464
    Wednesday, May 23, 2007 9:29 PM