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Stolen laptop find my device turned off RRS feed

  • Question

  • had find my devce on but who ever stole it turned it off any suggestions on how to track my laptop now
    Monday, July 25, 2016 10:08 PM

Answers

  • Hi,

    We may need to ask for help from your local police.

    Otherwise, you can try some 3rd party applications to see if it can be helpful:

    http://www.howtogeek.com/192949/how-to-remotely-track-any-lost-smartphone-tablet-or-pc/

    Please Note:  This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, July 28, 2016 8:14 AM
    Owner

All replies

  • Can't you find the last location?

    Your device only sends its location if it’s connected to Wi-Fi and has enough battery power.

    In the mean while change your Microsoft account password.

    Change your passwords for other accounts you use with your laptop, including email, banking, and social sites like Facebook or Twitter.

    Report your lost or stolen laptop to local law enforcement.


    S.Sengupta, Windows Experience MVP

    Tuesday, July 26, 2016 1:16 AM
  • Hi,

    We may need to ask for help from your local police.

    Otherwise, you can try some 3rd party applications to see if it can be helpful:

    http://www.howtogeek.com/192949/how-to-remotely-track-any-lost-smartphone-tablet-or-pc/

    Please Note:  This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, July 28, 2016 8:14 AM
    Owner