*filename*.mdb couldn't be downloaded. RRS feed

  • Question

  • Hi all,

    We have database files hosted on an intranet that get downloaded as needed. When the link is clicked we get a box asking what we want to do (open, save, save as), we then click Open and Internet Explorer 11 then proceeds to download & open the file. That all works fine.

    However once it is finished downloading an orange box will popup at the bottom of IE that says "*filename*.mdb couldn't be downloaded."... even though it did download and open it.

    What's going on here?


    Tuesday, June 16, 2015 1:48 AM

All replies

  • Hi,

    f12>Networking tab, click the "Start" button to capture the networking traffic.

    Return to your intranet page and perform the download.... the developer tool networking tab will list the download response and its length.


    examine your code behind on your intranet site that performs the download... make sure you are using Response.close() and not Response.flush() at the end of the streaming.

    Tools>Internet Options>Security tab, Intranet zone>check your security setting for "Launching programs and unsafe files"..... post back if your pervious IE version was 8 and you have not made any GPO changes for the unsafe files lists for IE8.


    Tuesday, June 16, 2015 3:41 AM
  • Hi,

    Just to confirm, it downloads fine - nothing wrong with the download. The download is initiated via a simple link to the file. The download gets to 100% and opens like it should.

    The error pops up at the bottom after it has downloaded and opened. So I'd be surprised if it was a security thing, because as I said, the file downloads and opens fine.

    Wednesday, June 17, 2015 4:42 AM
  • unsafe files lists is a legacy IE8 security feature that may have artefacts in your win7/IE11 deployment (if your win7 OEM build and update history started with IE8) 


    so... what is the form of the simple link? <a href="data.mdb">data</a>,
    <a href="data.mdb?foo=bar">, <button onclick="window.location=data.mdb">data</button>
    (button elements by default are of type submit.... you must specify type="button" or return false to the event handler to avoid a double client request.)

    the networking tab will tell you if the response content length is mismatched.


    Wednesday, June 17, 2015 6:13 AM
  • The issue is with using file:// protocol.

    Could you test if it works when you use a http link 

    Thursday, March 3, 2016 10:02 PM