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issues with the monitor RRS feed

  • Question

  • Hi i'v got a new dell Inspiron

    it had a windows 8 installed on it when i got it and i didn't have any issues till i upgraded to 8.1

    Then it started too act

    when i boot it's OK for sometime then it start acting

    the image becomes striped horizontally for a minute or so

    When does it happen ? no pattern 

    It could happen with in minutes of booting 

    other times it happens after an hour or so 

    I was updating the laptop drivers "didn't change any thing"

    again when it happens it lasts for a Minute 

    The only thing i can think of is to downgrade back to windows 8.0

    thanks

    Hany Younan


    • Edited by HanyYounan Friday, November 14, 2014 4:40 PM
    Friday, November 14, 2014 4:36 PM

Answers

  • Hi Hany,

    What's the exact model of your computer?

    Please access Dell official website to check if your computer support Windows 8.1 system.

    If it support Windows 8.1 Operating System, please update its video card driver from its manufacturer website.

    Meanwhile, run this hardware troubleshoot "Fix it "tool for test:

    Hardware devices are not working or are not detected in Windows

    http://support2.microsoft.com/mats/hardware_device_problems?wa=wsignin1.0


    Karen Hu
    TechNet Community Support

    • Marked as answer by Yolanda Zhu Tuesday, November 25, 2014 10:00 AM
    Monday, November 17, 2014 6:52 AM