locked
Need help with updates please RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I am having trouble with updates for Windows 7, and now my Trend Micro Antivirus won't run.  After Trend Micro has been working on and trouble shooting for a week, they have asked me to contact Microsoft.  I will instert what they have asked me to reference, which is the update history log.  They are concerned about the failed updates from 1-5-2012 which they do not know how to overcome.  Thank you. 
    Friday, January 6, 2012 7:36 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Start by trying to install the failed updates after the system has been completely powered down and then powered on again.  I encountered a similar problem with updates a few months ago and after powering down and back up again the failed updates installed without a problem.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, February 3, 2012 2:42 AM
    Friday, January 6, 2012 8:15 PM