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Windows update error PLEASE NEED HELP RRS feed

  • Question

  • so i just thought of checking my windows update right because i dont remmeber doing it for a long time

    now the story goes i sent my computer in for repair they set it to factory default sent it back good as new now i tried to do a windows update and it said windows

    Windows update cannot currently check for updates because the service is not running you may need to restart your computer

    what do i do? i have no idea or clue how it happend please help

    Saturday, December 17, 2011 8:23 AM

Answers

  • To troubleshoot this issue, please refer to:

    You cannot install some updates or programs
    http://support.microsoft.com/kb/822798


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Wednesday, December 21, 2011 8:00 AM
    Monday, December 19, 2011 3:29 AM

All replies

  • try to set Windows Update Service startup type to Automatic

     

    Start--> Run... ---> Services.msc --> Windows Update --> Properties --> startup type --> Automatic --> Start the service

     

     

    Regards,

     


    MCP ✦ MCTS ✦ MCITP
    Saturday, December 17, 2011 9:34 AM
  • i tried exactly what you said

    i changed it to automatic it was Automatic(delay)

    the service was already started

    and i got the exact same message

    any other ideas


    Tarnvir Tiwana
    Saturday, December 17, 2011 10:44 PM
  • try to delete the log file :

     

    c:\windows\softwaredistribution\datastore\logs\edb.log

     

    and restart your computer and update again.

     

    Regards,

     


    MCP ✦ MCTS ✦ MCITP
    Sunday, December 18, 2011 11:58 AM
  • To troubleshoot this issue, please refer to:

    You cannot install some updates or programs
    http://support.microsoft.com/kb/822798


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Wednesday, December 21, 2011 8:00 AM
    Monday, December 19, 2011 3:29 AM