my laptop is not starting up RRS feed

  • Question

  • My laptop is not starting up , like when i turn it on my manufacturers logo will showup and then i'll get launch startup repair or start windows normally . i've tried both of them but nothing is working. I've also tried safe mode all three options ,none are working. I've tried last known good configuration and every other option i could find on the internet. None of them are working. I am not sure what caused this because just two hours before this started happening to my laptop I was using it and it was working perfectly normal. I am not sure how to fix it if i've tried all other options. Any other way to fix this problem ?

    Thank you 

    Friday, August 31, 2012 2:36 PM


  • How to repair and reboot to Windows 7:

    a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.

    If you do not have access to either disc: ISO download with SP1 included

    Create a Bootable Windows 7 DVD using the .ISO file
    Burning a Windows 7 ISO File on a DVD

    b) Select the correct keyboard input method and click ‘Next’.

    Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the display.

    c) The System Repair tool will search for a valid operating system and will report that “Windows found problems with your computer’s startup options. Do you want to apply repairs and restart your computer?”

    d) Click ‘Repair and restart’ and reboot again to the Windows 7 System Repair environment.

    e) Click ‘Next’ at the keyboard selection prompt and when the ‘System Recovery Options’ screen appears verify that the “Use recovery tools that can help fix problems starting Windows” is selected.

    Note: On a Dual Boot system there may be only one operating system listed if you have removed one of the two versions of Windows 7. Click the ‘Next’ button.

    f) Now from the menu list select the ‘Command Prompt’ option.

    g) At the DOS prompt type the following four commands:

    bootrec.exe  /fixmbr

    bootrec.exe  /fixboot (may return an 'Eliment not found' message)

    bootrec.exe  /ScanOs  (Optional)
    The /ScanOs option scans all disks for installations that are compatible with Windows Vista or Windows 7.
    Additionally, this option displays the entries that are currently not in the BCD store.
    Use this option when there are Windows Vista or Windows 7 installations that the Boot Manager menu does not list.

    bootrec.exe  /RebuildBcd

    h) Close the command prompt window and click the ‘Startup Repair’ option.

    i) The repair process may take some time, so wait until the process completes at which point you will see two messages

    “Windows cannot repair this computer automatically” and “Startup Repair cannot repair this computer automatically”.

    Ignore the Send/Don’t send options.

    Note: Please perform step j as detailed below, startup repair must be run multiple times (At least 3 times).

    J) Close this message window by clicking on the X in the upper right corner of the Send/Don’t send window. Next click on the ‘View advanced options for system recovery and support’ option and from the main menu once again click ‘Startup Repair’. This time the repair process may only that a few seconds and when prompted “Startup Repair could not detect a problem”, click ‘Finish’  and run the ‘Startup Repair’ option one more time, click ‘Finish’, and then remove the System Repair DVD and click ‘Restart’.  Reboot the computer.

    J W Stuart: http://www.pagestart.com

    Never be afraid to ask. This forum has some of the best people in the world available to help.

    • Proposed as answer by Vincent Wang-MCSC Tuesday, September 4, 2012 2:56 AM
    • Marked as answer by Leo Huang Thursday, September 6, 2012 1:34 AM
    Saturday, September 1, 2012 2:54 AM