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Windows 10 upgrade error RRS feed

  • Question

  • Trying upgrade Windows 7 Ultimate to Windows 10 I got:

    Definition Update for Windows Defender - KB915597 (Definition 1.207.221.0)
    Installation date: ‎18.‎09.‎2015 12:11
    Installation status: Failed
    Error details: Code 80246008

    I have antivirus Bitdefender 2015.

    What is this error?

    Saturday, September 19, 2015 4:44 AM

Answers

  • Hello,

    Please uninstall Bitdefender 2015 and then install all latest updates available to you. Then retry to upgrade and see if it works.

    Hope this helps, Good luck :)

    Windows Troubleshooting & How to guides - http://www.kapilarya.com

    • Proposed as answer by Milos Puchta Tuesday, September 22, 2015 5:17 AM
    • Marked as answer by Bruce Wooding Wednesday, September 30, 2015 12:32 AM
    Saturday, September 19, 2015 5:46 AM
  • Hi,

    This error is generated by Windows defender, by default, Windows Defender is designed to install and run updates automatically. If you have disabled this feature or if you encounter problems updating automatically, you can manually download and install the latest Windows Defender definition updates for your computer.

    If the issue still persists, try performing upgrade by using ISO file,

    http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by Bruce Wooding Wednesday, September 30, 2015 12:32 AM
    Tuesday, September 22, 2015 5:01 AM

All replies

  • Hello,

    Please uninstall Bitdefender 2015 and then install all latest updates available to you. Then retry to upgrade and see if it works.

    Hope this helps, Good luck :)

    Windows Troubleshooting & How to guides - http://www.kapilarya.com

    • Proposed as answer by Milos Puchta Tuesday, September 22, 2015 5:17 AM
    • Marked as answer by Bruce Wooding Wednesday, September 30, 2015 12:32 AM
    Saturday, September 19, 2015 5:46 AM
  • Hi,

    This error is generated by Windows defender, by default, Windows Defender is designed to install and run updates automatically. If you have disabled this feature or if you encounter problems updating automatically, you can manually download and install the latest Windows Defender definition updates for your computer.

    If the issue still persists, try performing upgrade by using ISO file,

    http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by Bruce Wooding Wednesday, September 30, 2015 12:32 AM
    Tuesday, September 22, 2015 5:01 AM