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cannot send mail internal or external

    Question

  • I have client who has upgraded from sbs2003 to server 2008 and exchange 2013. can receive mail from internet fine. we use mapilab pop connector. cannot get server to send internal mail or internet mail. I don't know 2013 yet would like any guidance in configuring exchange 2013

    Larry Boyd

    Tuesday, December 6, 2016 5:04 AM

Answers

  • yes I worked with Microsoft who found the default smtp connector was set to anonymous

    Larry Boyd

    • Proposed as answer by David Wang_Moderator Tuesday, December 13, 2016 1:34 AM
    • Marked as answer by ezlarryb Tuesday, December 13, 2016 5:48 AM
    Monday, December 12, 2016 4:21 PM

All replies

  • Hi

    Can you telnet to your server on port 25? How is your send connector setup? are you sending to the internet via DNS or Smarthost? Do you have a send connector setup?

    Tuesday, December 6, 2016 5:10 AM
    Moderator
  • I have not tried telnet. I am sending via DNS. I tried to set it up according to instructions I found on line. I have the default connector and the internet one I added

    Larry Boyd

    Tuesday, December 6, 2016 5:15 AM
  • As a work around, disable all other network interfaces that you are not using with Exchange.

    And make sure that you select the correct DNS setting in Server\<Excahgne server Name>

    Also make sure to create a reverse lookup zone along with configuring the DNS setting with the right IP to listen.

    For more information: http://exchangeserverpro.com/exchange-2013-mail-flow/

    You may also refer to below link:

    Configure Exchange Server 2013 to Send and Receive Outside Email:
    http://www.mustbegeek.com/configure-exchange-server-2013-to-send-and-receive-outside-email/

    Cannot send mail externally using POP3 account in Exchange 2010

    Hope this helps!


    Migrate mailboxes, Public Folders, Outlook profiles and rules and GAL etc. to-and-fro Exchange Servers and Office 365 with LepideMigrator for Exchange

    Tuesday, December 6, 2016 7:06 AM
  • Hi,

    Have you decommissioned SBS 2003 in your environment?

    How do you create your send connector?

    Generally, Microsoft Exchange Server 2013 doesn’t allow you to send mail outside of your domain. To send mail outside your domain, you need to create a Send connector.

    I suggest you refer to the following article to create a Send connector to send mail to the Internet:

    https://technet.microsoft.com/en-us/library/jj657457(v=exchg.150)


    Best Regards,
    David Wang
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 7, 2016 3:03 AM
    Moderator
  • I was concentrating on the send connector, but I got with Microsoft and it was the authentication level in the receive connector. thanks for helping

    Larry Boyd

    Wednesday, December 7, 2016 4:44 AM
  • Hi,

    How about the issue?

    Do you mean you contact with Microsoft support and find the root cause?


    Best Regards,
    David Wang
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, December 12, 2016 8:37 AM
    Moderator
  • yes I worked with Microsoft who found the default smtp connector was set to anonymous

    Larry Boyd

    • Proposed as answer by David Wang_Moderator Tuesday, December 13, 2016 1:34 AM
    • Marked as answer by ezlarryb Tuesday, December 13, 2016 5:48 AM
    Monday, December 12, 2016 4:21 PM
  • Hi,

    Glad to hear that!

    Please also mark some replies as answers so that someone who has similar issue could find the solution as soon as possible.

    Thank you for understanding.


    Best Regards,
    David Wang
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, December 13, 2016 1:35 AM
    Moderator