locked
Windows 7 Professional Clients - "Preparing to configure windows" on every shut-down and start-up RRS feed

  • Question

  • I am running Windows 7 Professional clients, connected to Server 2012 R2. Every time I shut down or start up some of my computers, it tells me "Preparing to configure windows". This can take anywhere from just a few minutes, to an hour or more. At times, it then eventually errors out on the updates; but does not give an indication of which update the error was on. The user can then log into the computer.

    Wednesday, February 17, 2016 11:57 AM

Answers

  • >> 2016-02-26    18:05:54:832     608    16ac    AU      # AU disabled through Policy

    This computer has automatic updates disabled. It will never receive any updates, neither from WSUS, nor from Windows Update on the internet.

    >> "NoAutoUpdate"=dword:00000001
    >> "AUOptions"=dword:00000001

    N.B. both these settings will disable automatic updates, so if you have changed the second to 3, you still have to change the first to 0.

    Here is some great documentation from the late great Lawrence Garvin:

    Rolf Lidvall, Swedish Radio (Ltd)

    Wednesday, March 2, 2016 4:40 PM

All replies

  • Hi WDCullertson,

    You may provide more information about your the issue.

    Post the recent windows update log and related screenshot of the error, it may help troubleshoot.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, February 18, 2016 5:06 AM
  • Please bear with me on some of my inexperience; I am able to see the list of Windows Updates, but how do I download the list so I can post it for you?

    I will try to capture a screen shot of the error, if I can get it. Because of the length of time involved with the start-up, the user that gets the error has not shut her computer off for a few days; but will tonight. I told her I need a screen shot tomorrow morning; so hopefully I can get it, and send it to you.

    Thursday, February 18, 2016 7:27 PM
  • Hi WDCulbertson,

    The window update log is located in C:\windows\WindowsUpdate.log.

    Best Regards

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 19, 2016 7:38 AM
  • I tried to get a screen shot of the error concerning “Failure configuring Windows Updates” when the computer was starting up, but since I had not logged into it as a user, I could not. I do have the Update Logs for the two computers that are giving me the problems; the first one (User 1) is not giving the error; but the second one (User 2) does give the error. When I started the second computer this morning, it actually took about two and a half hours to get to the point where I could log on.

    When I started the second computer this morning, I watched it and noticed the following progress:

    1. It processed 49503 updates which took about three minutes.
    2. “Preparing to configure Windows” “Do not turn off your computer” – approximately five minutes
    3. “Configuring Windows Updates” “ (percent complete – got to 97% then stopped)" “Do not turn off your computer” – approximately half hour to 45 minutes
    4. “Failure configuring Windows Updates” “Reverting Changes” “Do not turn off your computer” – approximately an hour and a half

     After these phases, it allowed me to log into the computer as normal.

    Here is the log for User 1, but the log for User 2 is too long to paste here. Is there another way I can get that log to you?

    User 1 Log:

    2016-02-18    16:00:25:610     584    1b28    Report    Reporter successfully uploaded 2 events.
    2016-02-18    17:25:18:325     584    110c    AU    Initiating Install-at-shutdown
    2016-02-18    17:25:18:325     584    110c    Shutdwn    user declined update at shutdown
    2016-02-18    17:25:18:325     584    110c    AU    Successfully wrote event for AU health state:0
    2016-02-18    17:25:18:325     584    110c    AU    AU initiates service shutdown
    2016-02-18    17:25:18:325     584    110c    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2016-02-18    17:25:18:559     584    110c    Service    *********
    2016-02-18    17:25:18:559     584    110c    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2016-02-18    17:25:18:559     584    110c    Service    *************
    2016-02-18    17:30:11:480     596    135c    Misc    ===========  Logging initialized (build: 7.6.7601.19077, tz: -0500)  ===========
    2016-02-18    17:30:11:480     596    135c    Misc      = Process: C:\Windows\system32\svchost.exe
    2016-02-18    17:30:11:480     596    135c    Misc      = Module: c:\windows\system32\wuaueng.dll
    2016-02-18    17:30:11:480     596    135c    Service    *************
    2016-02-18    17:30:11:480     596    135c    Service    ** START **  Service: Service startup
    2016-02-18    17:30:11:480     596    135c    Service    *********
    2016-02-18    17:30:11:573     596    135c    Agent      * WU client version 7.6.7601.19077
    2016-02-18    17:30:11:573     596    135c    Agent      * Base directory: C:\Windows\SoftwareDistribution
    2016-02-18    17:30:11:573     596    135c    Agent      * Access type: No proxy
    2016-02-18    17:30:11:573     596    135c    Agent      * Network state: Connected
    2016-02-18    17:30:57:236     596    135c    Report    CWERReporter::Init succeeded
    2016-02-18    17:30:57:236     596    135c    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2016-02-18    17:30:57:236     596    135c    Agent      * Prerequisite roots succeeded.
    2016-02-18    17:30:57:236     596    135c    Agent    ***********  Agent: Initializing global settings cache  ***********
    2016-02-18    17:30:57:236     596    135c    Agent      * WSUS server: http://GSGC-DC:8530
    2016-02-18    17:30:57:236     596    135c    Agent      * WSUS status server: http://GSGC-DC:8530
    2016-02-18    17:30:57:236     596    135c    Agent      * Target group: (Unassigned Computers)
    2016-02-18    17:30:57:236     596    135c    Agent      * Windows Update access disabled: No
    2016-02-18    17:30:57:283     596    135c    DnldMgr    Download manager restoring 0 downloads
    2016-02-18    17:30:57:283     596    135c    AU    ###########  AU: Initializing Automatic Updates  ###########
    2016-02-18    17:30:57:283     596    135c    AU      # WSUS server: http://GSGC-DC:8530
    2016-02-18    17:30:57:283     596    135c    AU      # Detection frequency: 22
    2016-02-18    17:30:57:283     596    135c    AU      # Approval type: Scheduled (Policy)
    2016-02-18    17:30:57:283     596    135c    AU      # Scheduled install day/time: Every day at 3:00
    2016-02-18    17:30:57:283     596    135c    AU      # Auto-install minor updates: Yes (Policy)
    2016-02-18    17:30:57:283     596    135c    AU      # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-02-18    17:30:57:283     596    135c    AU      # Will display featured software notifications (User preference)
    2016-02-18    17:30:57:298     596    135c    AU    Setting AU scheduled install time to 2016-02-19 08:00:00
    2016-02-18    17:30:57:532     596    135c    Report    ***********  Report: Initializing static reporting data  ***********
    2016-02-18    17:30:57:532     596    135c    Report      * OS Version = 6.1.7601.1.0.65792
    2016-02-18    17:30:57:532     596    135c    Report      * OS Product Type = 0x00000030
    2016-02-18    17:30:57:532     596    135c    Report      * Computer Brand = Hewlett-Packard
    2016-02-18    17:30:57:532     596    135c    Report      * Computer Model = HP Compaq Pro 4300 SFF PC
    2016-02-18    17:30:57:547     596    135c    Report      * Bios Revision = 8.10
    2016-02-18    17:30:57:547     596    135c    Report      * Bios Name = BIOS Date: 01/23/13 16:25:17 Ver: 04.06.05
    2016-02-18    17:30:57:547     596    135c    Report      * Bios Release Date = 2013-01-23T00:00:00
    2016-02-18    17:30:57:547     596    135c    Report      * Locale ID = 1033
    2016-02-18    17:30:57:672     596    135c    AU    Successfully wrote event for AU health state:0
    2016-02-18    17:30:57:672     596    135c    AU    Initializing featured updates
    2016-02-18    17:30:57:672     596    135c    AU    Found 0 cached featured updates
    2016-02-18    17:30:57:672     596    135c    AU    Successfully wrote event for AU health state:0
    2016-02-18    17:30:57:672     596    135c    AU    Successfully wrote event for AU health state:0
    2016-02-18    17:30:57:672     596    135c    AU    AU finished delayed initialization
    2016-02-18    17:30:57:672     596    135c    AU    #############
    2016-02-18    17:30:57:672     596    135c    AU    ## START ##  AU: Search for updates
    2016-02-18    17:30:57:672     596    135c    AU    #########
    2016-02-18    17:30:57:688     596    135c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {2E5CDF20-B673-44F4-8724-B23A597B7F33}]
    2016-02-18    17:30:57:781     596    131c    Agent    *************
    2016-02-18    17:30:57:781     596    131c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-02-18    17:30:57:781     596    131c    Agent    *********
    2016-02-18    17:30:57:781     596    131c    Agent      * Online = No; Ignore download priority = No
    2016-02-18    17:30:57:781     596    131c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-02-18    17:30:57:781     596    131c    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-02-18    17:30:57:781     596    131c    Agent      * Search Scope = {Machine}
    2016-02-18    17:34:15:686     596    131c    Agent      * Found 0 updates and 87 categories in search; evaluated appl. rules of 1145 out of 2524 deployed entities
    2016-02-18    17:34:15:702     596    131c    Agent    *********
    2016-02-18    17:34:15:702     596    131c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-02-18    17:34:15:702     596    131c    Agent    *************
    2016-02-18    17:34:15:702     596    9d8    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {2E5CDF20-B673-44F4-8724-B23A597B7F33}]
    2016-02-18    17:34:15:702     596    9d8    AU      # 0 updates detected
    2016-02-18    17:34:15:702     596    9d8    AU    #########
    2016-02-18    17:34:15:702     596    9d8    AU    ##  END  ##  AU: Search for updates [CallId = {2E5CDF20-B673-44F4-8724-B23A597B7F33}]
    2016-02-18    17:34:15:702     596    9d8    AU    #############
    2016-02-18    17:34:15:702     596    9d8    AU    Featured notifications is disabled.
    2016-02-18    17:34:15:702     596    9d8    AU    Setting AU scheduled install time to 2016-02-19 08:00:00
    2016-02-18    17:34:15:702     596    9d8    AU    Successfully wrote event for AU health state:0
    2016-02-18    17:34:15:702     596    9d8    AU    Successfully wrote event for AU health state:0
    2016-02-18    17:34:15:717     596    131c    Report    REPORT EVENT: {A51D7EE6-BDBA-46B4-9F35-15B89BBEFF86}    2016-02-18 17:30:57:672-0500    1    202    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Reboot completed.
    2016-02-18    17:46:12:686     596    131c    PT    WARNING: Cached cookie has expired or new PID is available
    2016-02-18    17:46:12:686     596    131c    PT    Initializing simple targeting cookie, clientId = b478d64e-68d7-4ba5-8eed-0f570423f26a, target group = , DNS name = 2ua3121gft.gsgc.local
    2016-02-18    17:46:12:686     596    131c    PT      Server URL = http://GSGC-DC:8530/SimpleAuthWebService/SimpleAuth.asmx
    2016-02-18    17:46:15:463     596    131c    Report    Uploading 1 events using cached cookie, reporting URL = http://GSGC-DC:8530/ReportingWebService/ReportingWebService.asmx
    2016-02-18    17:46:15:759     596    131c    Report    Reporter successfully uploaded 1 events.
    2016-02-19    03:00:10:786     596    135c    AU    Forced install timer expired for AUInstallType = 4
    2016-02-19    03:00:10:786     596    135c    AU    UpdateDownloadProperties: 0 download(s) are still in progress.
    2016-02-19    03:00:10:786     596    135c    AU    Setting AU scheduled install time to 2016-02-20 08:00:00
    2016-02-19    03:00:10:786     596    135c    AU    Successfully wrote event for AU health state:0
    2016-02-19    07:25:37:133     596    135c    AU    AU setting next sqm report timeout to 2016-02-20 12:25:37
    2016-02-19    13:03:08:417     596    135c    AU    #############
    2016-02-19    13:03:08:417     596    135c    AU    ## START ##  AU: Search for updates
    2016-02-19    13:03:08:417     596    135c    AU    #########
    2016-02-19    13:03:08:443     596    135c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {772B1F74-19E3-41C6-9E3C-07A5B3126522}]
    2016-02-19    13:03:08:444     596    24b4    Agent    *************
    2016-02-19    13:03:08:444     596    24b4    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-02-19    13:03:08:444     596    24b4    Agent    *********
    2016-02-19    13:03:08:444     596    24b4    Agent      * Online = Yes; Ignore download priority = No
    2016-02-19    13:03:08:444     596    24b4    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-02-19    13:03:08:444     596    24b4    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-02-19    13:03:08:444     596    24b4    Agent      * Search Scope = {Machine}
    2016-02-19    13:03:08:531     596    24b4    Setup    Checking for agent SelfUpdate
    2016-02-19    13:03:08:545     596    24b4    Setup    Client version: Core: 7.6.7601.19077  Aux: 7.6.7601.19077
    2016-02-19    13:03:10:826     596    24b4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-02-19    13:03:10:875     596    24b4    Misc     Microsoft signed: NA
    2016-02-19    13:03:10:881     596    24b4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPC197.tmp with dwProvFlags 0x00000080:
    2016-02-19    13:03:10:921     596    24b4    Misc     Microsoft signed: NA
    2016-02-19    13:03:10:926     596    24b4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-02-19    13:03:10:934     596    24b4    Misc     Microsoft signed: NA
    2016-02-19    13:03:10:937     596    24b4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-02-19    13:03:10:944     596    24b4    Misc     Microsoft signed: NA
    2016-02-19    13:03:11:002     596    24b4    Setup    Determining whether a new setup handler needs to be downloaded
    2016-02-19    13:03:11:003     596    24b4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe with dwProvFlags 0x00000080:
    2016-02-19    13:03:11:008     596    24b4    Misc     Microsoft signed: NA
    2016-02-19    13:03:11:008     596    24b4    Setup    SelfUpdate handler update NOT required: Current version: 7.6.7600.320, required version: 7.6.7600.320
    2016-02-19    13:03:11:008     596    24b4    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-02-19    13:03:11:345     596    24b4    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-02-19    13:03:11:350     596    24b4    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-02-19    13:03:11:744     596    24b4    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-02-19    13:03:11:749     596    24b4    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-02-19    13:03:12:177     596    24b4    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-02-19    13:03:12:182     596    24b4    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2016-02-19    13:03:12:794     596    24b4    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2016-02-19    13:03:12:794     596    24b4    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://GSGC-DC:8530/ClientWebService/client.asmx
    2016-02-19    13:03:12:837     596    24b4    PT    WARNING: Cached cookie has expired or new PID is available
    2016-02-19    13:03:12:837     596    24b4    PT    Initializing simple targeting cookie, clientId = b478d64e-68d7-4ba5-8eed-0f570423f26a, target group = , DNS name = 2ua3121gft.gsgc.local
    2016-02-19    13:03:12:837     596    24b4    PT      Server URL = http://GSGC-DC:8530/SimpleAuthWebService/SimpleAuth.asmx
    2016-02-19    13:04:10:930     596    24b4    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2016-02-19    13:04:10:930     596    24b4    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://GSGC-DC:8530/ClientWebService/client.asmx
    2016-02-19    13:04:11:088     596    24b4    Agent      * Found 0 updates and 87 categories in search; evaluated appl. rules of 1590 out of 2524 deployed entities
    2016-02-19    13:04:11:110     596    24b4    Agent    *********
    2016-02-19    13:04:11:110     596    24b4    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-02-19    13:04:11:110     596    24b4    Agent    *************
    2016-02-19    13:04:11:112     596    26cc    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {772B1F74-19E3-41C6-9E3C-07A5B3126522}]
    2016-02-19    13:04:11:112     596    26cc    AU      # 0 updates detected
    2016-02-19    13:04:11:112     596    26cc    AU    #########
    2016-02-19    13:04:11:112     596    26cc    AU    ##  END  ##  AU: Search for updates [CallId = {772B1F74-19E3-41C6-9E3C-07A5B3126522}]
    2016-02-19    13:04:11:112     596    26cc    AU    #############
    2016-02-19    13:04:11:112     596    26cc    AU    Successfully wrote event for AU health state:0
    2016-02-19    13:04:11:112     596    26cc    AU    Featured notifications is disabled.
    2016-02-19    13:04:11:113     596    26cc    AU    AU setting next detection timeout to 2016-02-20 13:15:13
    2016-02-19    13:04:11:113     596    26cc    AU    Setting AU scheduled install time to 2016-02-20 08:00:00
    2016-02-19    13:04:11:113     596    26cc    AU    Successfully wrote event for AU health state:0
    2016-02-19    13:04:11:117     596    26cc    AU    Successfully wrote event for AU health state:0
    2016-02-19    13:04:16:110     596    24b4    Report    REPORT EVENT: {05BC074C-194A-4CE9-892C-7C887F1AD0B5}    2016-02-19 13:04:11:109-0500    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    2016-02-19    13:04:16:110     596    24b4    Report    REPORT EVENT: {56459968-B3DC-476A-8D05-D7CBF6C0CDAE}    2016-02-19 13:04:11:110-0500    1    156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting client status.
    2016-02-19    13:16:13:194     596    24b4    Report    Uploading 2 events using cached cookie, reporting URL = http://GSGC-DC:8530/ReportingWebService/ReportingWebService.asmx
    2016-02-19    13:16:13:203     596    24b4    Report    Reporter successfully uploaded 2 events.


    Friday, February 19, 2016 7:24 PM
  • Hi WDCulbertson,

    According to the above the log, it's hard to find out the issue.

    I noticed it seems you configured Automatically update on the client and use WSUS server to download update.

    Then what is the windows update options? Check windows update registry key values:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU, check AUOptions value and other keys' values.

    Beside, try the following method on client and check the result:

    1. Reset windows updates component:

    https://support.microsoft.com/en-us/kb/971058

    2. Clean SoftwareDistribution

    In cmd, type net stop wuauserv

    Open C:\Windows\SoftwareDistribution, rename SoftwareDistribution

    In cmd, type net start wuauserv

    3. Also, on WSUS server, run server cleanup wizard.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, February 24, 2016 2:42 AM
  • I did all of the steps you have indicated. I found incorrect settings in the registry so they were changed. I reset the Windows Update components with the link for the KB article, and ran the WSUS Server Cleanup Wizard. After all of this, I still get the message when I shut down and restart my computer "Preparing to configure Windows".

    I did this on my computer, because this is the one that only takes a few minutes with this message. I wanted to make sure these procedures worked before trying them on the other computer that takes about two‑and‑a‑half hours to restart.

    Please let me know if there is anything else I can do on this issue. Thanks.


    Wednesday, February 24, 2016 7:59 PM
  • Am 24.02.2016 schrieb WDCulbertson:

    this, I still get the message when I shut down and restart my computer "Preparing to configure Windows".

    You can delete the %windir%\pending.xml in the Windows, that is not
    reboot.

    Winfried


    WSUS Package Publisher: http://wsuspackagepublisher.codeplex.com/
    http://technet.microsoft.com/en-us/windowsserver/bb332157.aspx
    http://www.wsuswiki.com/Home

    Wednesday, February 24, 2016 8:17 PM
  • I have attempted to delete this file; however the system will not let me. I have also tried moving and renaming with the same results. The error message I get is "You require permission from SYSTEM to make changes to this file", then it goes on to describe the properties of the file.


    Wednesday, February 24, 2016 10:01 PM
  • Hi WDCulbertson,

    Have you renamed SoftwareDistribution folder too?

    And what is the detailed information about the WSUS GPO for AU options?

    What is the WSUS server's version?

    Best Regards,


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, February 25, 2016 1:16 AM
  • Yes, I did rename the Software Distribution folder.

    Again, please bear with me and my inexperience; I am not sure how to find the information you are asking for concerning the WSUS GPO for AU options, and the WSUS server's version.

    I am trying to learn how to use my new Server 2012, and this is all new to me.

    Thursday, February 25, 2016 3:21 PM
  • Hi WDCulbertson:

    >I am not sure how to find the information you are asking for concerning the WSUS GPO for AU options, and the WSUS server's version.

    For AU option, you may check the registry key's value on client:

    For WSUS server's version:

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 26, 2016 1:50 AM
  • Thank you for the guidance. As far as I can find out on the server, I am using version 6.3.9600.17238.

    Here is a list of the AU settings from the registry. I couldn’t send a screenshot, so this is a copy of the “export” of the registry key:

    "AlwaysAutoRebootAtScheduledTime"=dword:00000001

    "AlwaysAutoRebootAtScheduledTimeMinutes"=dword:000000b4

    "NoAutoUpdate"=dword:00000001

    "AUOptions"=dword:00000001

    "ScheduledInstallDay"=dword:00000000

    "ScheduledInstallTime"=dword:00000003

    "UseWUServer"=dword:00000001

    "AutoInstallMinorUpdates"=dword:00000001

    "IncludeRecommendedUpdates"=dword:00000001

    "NoAutoRebootWithLoggedOnUsers"=dword:00000001

    "RebootRelaunchTimeoutEnabled"=dword:00000001

    "RebootRelaunchTimeout"=dword:000000b4

    "RebootWarningTimeoutEnabled"=dword:00000001

    "RebootWarningTimeout"=dword:0000000f

    "RescheduleWaitTimeEnabled"=dword:00000001

    "RescheduleWaitTime"=dword:0000000f

     

    I am not sure what happened overnight, but the computer that has been taking about two-and-a-half hours to restart, took just a few minutes, and did not go through the process of "Preparing to configure Windows". She did not restart more than once, for fear this was a one-time occurrence.

    Any thoughts?

    Friday, February 26, 2016 3:35 PM
  • Hi WDCulbertson,

    >"AUOptions"=dword:00000001

    What's this? Since AUOptions can be "2","3","4","5", not "1"

    2 = Notify before download.

    3 = Automatically download and notify of installation.

    4 = Automatic download and scheduled installation. (Only valid if values exist for ScheduledInstallDay and ScheduledInstallTime.)

    5 = Automatic Updates is required, but end users can configure it.

    https://technet.microsoft.com/en-us/library/cc708449(v=ws.10).aspx

    How do you configure these policies, if you use GPO on AD to configure it for all clients, then check the GPO configuration, if you configure them locally, then check the above link.

    Besides, have you reset windows update component as I mentioned in the above reply.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Tuesday, March 1, 2016 2:48 AM
  • I am not sure about the setting for "AUOptions" - I do not recall having changed that one at any time. I have changed it to "3" for "Automatically download and notify of installation." I did reset the Windows Update Components as you instructed in your earlier post, and I have reviewed my settings for the GPO configuration - they also seem to be correct.

    After I changed this one setting to "3", I am now running Windows Updates on my computer. It does not think I have ever run them, so it will take a while to finish. When it does finish, I will restart and let you know the result.

    Tuesday, March 1, 2016 5:02 PM
  • Hi WDCulbertson,

    Yes, feed back the result, if still have issue, also post the recent windows update log.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, March 2, 2016 1:27 AM
  • I still had the problem, even after changing the AU setting in the registry. Here is the latest from the Windows Update Log:

    2016-02-25    16:27:38:430     592    1110    AU    Sending shutdown notification
    2016-02-25    16:27:38:430     592    1110    AU    AU initiates service shutdown
    2016-02-25    16:27:38:430     592    1110    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2016-02-25    16:27:38:430     592    1110    Service    *********
    2016-02-25    16:27:38:430     592    1110    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2016-02-25    16:27:38:430     592    1110    Service    *************
    2016-02-25    16:32:27:151     592    a7c    Misc    ===========  Logging initialized (build: 7.6.7601.19077, tz: -0500)  ===========
    2016-02-25    16:32:27:151     592    a7c    Misc      = Process: C:\Windows\system32\svchost.exe
    2016-02-25    16:32:27:168     592    a7c    Misc      = Module: c:\windows\system32\wuaueng.dll
    2016-02-25    16:32:27:151     592    a7c    Service    *************
    2016-02-25    16:32:27:168     592    a7c    Service    ** START **  Service: Service startup
    2016-02-25    16:32:27:168     592    a7c    Service    *********
    2016-02-25    16:32:27:271     592    a7c    Agent      * WU client version 7.6.7601.19077
    2016-02-25    16:32:27:271     592    a7c    Agent      * Base directory: C:\Windows\SoftwareDistribution
    2016-02-25    16:32:27:271     592    a7c    Agent      * Access type: No proxy
    2016-02-25    16:32:27:271     592    a7c    Agent      * Network state: Connected
    2016-02-25    16:33:17:436     592    a7c    Report    CWERReporter::Init succeeded
    2016-02-25    16:33:17:436     592    a7c    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2016-02-25    16:33:17:436     592    a7c    Agent      * Prerequisite roots succeeded.
    2016-02-25    16:33:17:436     592    a7c    Agent    ***********  Agent: Initializing global settings cache  ***********
    2016-02-25    16:33:17:436     592    a7c    Agent      * WSUS server: http://GSGC-DC:8530
    2016-02-25    16:33:17:436     592    a7c    Agent      * WSUS status server: http://GSGC-DC:8530
    2016-02-25    16:33:17:436     592    a7c    Agent      * Target group: (Unassigned Computers)
    2016-02-25    16:33:17:436     592    a7c    Agent      * Windows Update access disabled: No
    2016-02-25    16:33:17:453     592    a7c    DnldMgr    Download manager restoring 0 downloads
    2016-02-25    16:33:17:470     592    a7c    AU    ###########  AU: Initializing Automatic Updates  ###########
    2016-02-25    16:33:17:470     592    a7c    AU      # AU disabled through Policy
    2016-02-25    16:33:17:470     592    a7c    AU      # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-02-25    16:33:17:470     592    a7c    AU      # Will display featured software notifications (User preference)
    2016-02-25    16:33:17:470     592    a7c    AU    Initializing featured updates
    2016-02-25    16:33:17:470     592    a7c    AU    Found 0 cached featured updates
    2016-02-25    16:33:17:728     592    a7c    Report    ***********  Report: Initializing static reporting data  ***********
    2016-02-25    16:33:17:728     592    a7c    Report      * OS Version = 6.1.7601.1.0.65792
    2016-02-25    16:33:17:728     592    a7c    Report      * OS Product Type = 0x00000030
    2016-02-25    16:33:17:745     592    a7c    Report      * Computer Brand = Hewlett-Packard
    2016-02-25    16:33:17:745     592    a7c    Report      * Computer Model = HP Compaq Pro 4300 SFF PC
    2016-02-25    16:33:17:745     592    a7c    Report      * Bios Revision = 8.10
    2016-02-25    16:33:17:745     592    a7c    Report      * Bios Name = BIOS Date: 01/23/13 16:25:17 Ver: 04.06.05
    2016-02-25    16:33:17:745     592    a7c    Report      * Bios Release Date = 2013-01-23T00:00:00
    2016-02-25    16:33:17:745     592    a7c    Report      * Locale ID = 1033
    2016-02-25    16:33:17:865     592    a7c    AU    Successfully wrote event for AU health state:0
    2016-02-25    16:33:17:865     592    a7c    AU    Successfully wrote event for AU health state:0
    2016-02-25    16:33:17:865     592    a7c    AU    AU finished delayed initialization
    2016-02-26    07:25:36:133     592    a7c    AU    AU setting next sqm report timeout to 2016-02-27 12:25:36
    2016-02-26    17:59:50:773     592    a7c    AU    Sending shutdown notification
    2016-02-26    17:59:50:773     592    a7c    AU    AU initiates service shutdown
    2016-02-26    17:59:50:773     592    a7c    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2016-02-26    17:59:50:819     592    a7c    Service    *********
    2016-02-26    17:59:50:819     592    a7c    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2016-02-26    17:59:50:819     592    a7c    Service    *************
    2016-02-26    18:05:08:854     608    16ac    Misc    ===========  Logging initialized (build: 7.6.7601.19077, tz: -0500)  ===========
    2016-02-26    18:05:08:885     608    16ac    Misc      = Process: C:\Windows\system32\svchost.exe
    2016-02-26    18:05:08:885     608    16ac    Misc      = Module: c:\windows\system32\wuaueng.dll
    2016-02-26    18:05:08:854     608    16ac    Service    *************
    2016-02-26    18:05:08:885     608    16ac    Service    ** START **  Service: Service startup
    2016-02-26    18:05:08:885     608    16ac    Service    *********
    2016-02-26    18:05:09:041     608    16ac    Agent      * WU client version 7.6.7601.19077
    2016-02-26    18:05:09:041     608    16ac    Agent      * Base directory: C:\Windows\SoftwareDistribution
    2016-02-26    18:05:09:041     608    16ac    Agent      * Access type: No proxy
    2016-02-26    18:05:09:041     608    16ac    Agent      * Network state: Connected
    2016-02-26    18:05:54:786     608    16ac    Report    CWERReporter::Init succeeded
    2016-02-26    18:05:54:786     608    16ac    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2016-02-26    18:05:54:801     608    16ac    Agent      * Prerequisite roots succeeded.
    2016-02-26    18:05:54:801     608    16ac    Agent    ***********  Agent: Initializing global settings cache  ***********
    2016-02-26    18:05:54:801     608    16ac    Agent      * WSUS server: http://GSGC-DC:8530
    2016-02-26    18:05:54:801     608    16ac    Agent      * WSUS status server: http://GSGC-DC:8530
    2016-02-26    18:05:54:801     608    16ac    Agent      * Target group: (Unassigned Computers)
    2016-02-26    18:05:54:801     608    16ac    Agent      * Windows Update access disabled: No
    2016-02-26    18:05:54:817     608    16ac    DnldMgr    Download manager restoring 0 downloads
    2016-02-26    18:05:54:832     608    16ac    AU    ###########  AU: Initializing Automatic Updates  ###########
    2016-02-26    18:05:54:832     608    16ac    AU      # AU disabled through Policy
    2016-02-26    18:05:54:832     608    16ac    AU      # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-02-26    18:05:54:832     608    16ac    AU      # Will display featured software notifications (User preference)
    2016-02-26    18:05:54:832     608    16ac    AU    Initializing featured updates
    2016-02-26    18:05:54:832     608    16ac    AU    Found 0 cached featured updates
    2016-02-26    18:05:55:066     608    16ac    Report    ***********  Report: Initializing static reporting data  ***********
    2016-02-26    18:05:55:066     608    16ac    Report      * OS Version = 6.1.7601.1.0.65792
    2016-02-26    18:05:55:066     608    16ac    Report      * OS Product Type = 0x00000030
    2016-02-26    18:05:55:082     608    16ac    Report      * Computer Brand = Hewlett-Packard
    2016-02-26    18:05:55:082     608    16ac    Report      * Computer Model = HP Compaq Pro 4300 SFF PC
    2016-02-26    18:05:55:082     608    16ac    Report      * Bios Revision = 8.10
    2016-02-26    18:05:55:082     608    16ac    Report      * Bios Name = BIOS Date: 01/23/13 16:25:17 Ver: 04.06.05
    2016-02-26    18:05:55:082     608    16ac    Report      * Bios Release Date = 2013-01-23T00:00:00
    2016-02-26    18:05:55:082     608    16ac    Report      * Locale ID = 1033
    2016-02-26    18:05:55:159     608    16ac    AU    Successfully wrote event for AU health state:0
    2016-02-26    18:05:55:159     608    16ac    AU    Successfully wrote event for AU health state:0
    2016-02-26    18:05:55:159     608    16ac    AU    AU finished delayed initialization
    2016-02-27    07:25:36:713     608    16ac    AU    AU setting next sqm report timeout to 2016-02-28 12:25:36
    2016-02-28    07:25:37:890     608    16ac    AU    AU setting next sqm report timeout to 2016-02-29 12:25:37
    2016-02-29    07:25:37:861     608    16ac    AU    AU setting next sqm report timeout to 2016-03-01 12:25:37
    2016-02-29    17:38:18:160     608    16ac    AU    Sending shutdown notification
    2016-02-29    17:38:18:160     608    16ac    AU    AU initiates service shutdown
    2016-02-29    17:38:18:176     608    16ac    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2016-02-29    17:38:18:207     608    16ac    Service    *********
    2016-02-29    17:38:18:207     608    16ac    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2016-02-29    17:38:18:207     608    16ac    Service    *************
    2016-02-29    17:43:38:946     608    408    Misc    ===========  Logging initialized (build: 7.6.7601.19077, tz: -0500)  ===========
    2016-02-29    17:43:38:946     608    408    Misc      = Process: C:\Windows\system32\svchost.exe
    2016-02-29    17:43:38:946     608    408    Misc      = Module: c:\windows\system32\wuaueng.dll
    2016-02-29    17:43:38:946     608    408    Service    *************
    2016-02-29    17:43:38:946     608    408    Service    ** START **  Service: Service startup
    2016-02-29    17:43:38:946     608    408    Service    *********
    2016-02-29    17:43:39:056     608    408    Agent      * WU client version 7.6.7601.19077
    2016-02-29    17:43:39:056     608    408    Agent      * Base directory: C:\Windows\SoftwareDistribution
    2016-02-29    17:43:39:056     608    408    Agent      * Access type: No proxy
    2016-02-29    17:43:39:071     608    408    Agent      * Network state: Connected
    2016-02-29    17:44:24:770     608    408    Report    CWERReporter::Init succeeded
    2016-02-29    17:44:24:770     608    408    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2016-02-29    17:44:24:770     608    408    Agent      * Prerequisite roots succeeded.
    2016-02-29    17:44:24:770     608    408    Agent    ***********  Agent: Initializing global settings cache  ***********
    2016-02-29    17:44:24:770     608    408    Agent      * WSUS server: http://GSGC-DC:8530
    2016-02-29    17:44:24:770     608    408    Agent      * WSUS status server: http://GSGC-DC:8530
    2016-02-29    17:44:24:770     608    408    Agent      * Target group: (Unassigned Computers)
    2016-02-29    17:44:24:770     608    408    Agent      * Windows Update access disabled: No
    2016-02-29    17:44:24:802     608    408    DnldMgr    Download manager restoring 0 downloads
    2016-02-29    17:44:24:802     608    408    AU    ###########  AU: Initializing Automatic Updates  ###########
    2016-02-29    17:44:24:802     608    408    AU      # AU disabled through Policy
    2016-02-29    17:44:24:802     608    408    AU      # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-02-29    17:44:24:802     608    408    AU      # Will display featured software notifications (User preference)
    2016-02-29    17:44:24:802     608    408    AU    Initializing featured updates
    2016-02-29    17:44:24:802     608    408    AU    Found 0 cached featured updates
    2016-02-29    17:44:25:035     608    408    Report    ***********  Report: Initializing static reporting data  ***********
    2016-02-29    17:44:25:035     608    408    Report      * OS Version = 6.1.7601.1.0.65792
    2016-02-29    17:44:25:035     608    408    Report      * OS Product Type = 0x00000030
    2016-02-29    17:44:25:051     608    408    Report      * Computer Brand = Hewlett-Packard
    2016-02-29    17:44:25:051     608    408    Report      * Computer Model = HP Compaq Pro 4300 SFF PC
    2016-02-29    17:44:25:051     608    408    Report      * Bios Revision = 8.10
    2016-02-29    17:44:25:051     608    408    Report      * Bios Name = BIOS Date: 01/23/13 16:25:17 Ver: 04.06.05
    2016-02-29    17:44:25:051     608    408    Report      * Bios Release Date = 2013-01-23T00:00:00
    2016-02-29    17:44:25:051     608    408    Report      * Locale ID = 1033
    2016-02-29    17:44:25:160     608    408    AU    Successfully wrote event for AU health state:0
    2016-02-29    17:44:25:160     608    408    AU    Successfully wrote event for AU health state:0
    2016-02-29    17:44:25:160     608    408    AU    AU finished delayed initialization
    2016-03-01    07:25:37:210     608    408    AU    AU setting next sqm report timeout to 2016-03-02 12:25:37
    2016-03-01    11:50:22:579     608    1f50    AU    Triggering AU detection through DetectNow API
    2016-03-01    11:50:22:579     608    1f50    AU    Triggering Online detection (interactive)
    2016-03-01    11:50:22:580     608    408    AU    #############
    2016-03-01    11:50:22:580     608    408    AU    ## START ##  AU: Search for updates
    2016-03-01    11:50:22:580     608    408    AU    #########
    2016-03-01    11:50:22:601     608    408    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {03F3702C-4746-42D8-A8FD-FBCB216603EA}]
    2016-03-01    11:50:22:601     608    2480    Agent    *************
    2016-03-01    11:50:22:601     608    2480    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-03-01    11:50:22:601     608    2480    Agent    *********
    2016-03-01    11:50:22:601     608    2480    Agent      * Online = Yes; Ignore download priority = No
    2016-03-01    11:50:22:601     608    2480    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-03-01    11:50:22:601     608    2480    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-03-01    11:50:22:601     608    2480    Agent      * Search Scope = {Machine}
    2016-03-01    11:50:22:603     608    2480    Setup    Checking for agent SelfUpdate
    2016-03-01    11:50:22:618     608    2480    Setup    Client version: Core: 7.6.7601.19077  Aux: 7.6.7601.19077
    2016-03-01    11:50:22:670     608    2480    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-03-01    11:50:22:708     608    2480    Misc     Microsoft signed: NA
    2016-03-01    11:50:22:714     608    2480    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP2538.tmp with dwProvFlags 0x00000080:
    2016-03-01    11:50:22:746     608    2480    Misc     Microsoft signed: NA
    2016-03-01    11:50:22:768     608    2480    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-03-01    11:50:22:773     608    2480    Misc     Microsoft signed: NA
    2016-03-01    11:50:22:828     608    2480    Setup    Determining whether a new setup handler needs to be downloaded
    2016-03-01    11:50:22:828     608    2480    Setup    SelfUpdate handler is not found.  It will be downloaded
    2016-03-01    11:50:22:829     608    2480    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-03-01    11:50:23:472     608    2480    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-03-01    11:50:23:477     608    2480    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-03-01    11:50:23:869     608    2480    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-03-01    11:50:23:874     608    2480    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-03-01    11:50:24:316     608    2480    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-03-01    11:50:24:321     608    2480    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2016-03-01    11:50:24:937     608    2480    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2016-03-01    11:50:24:937     608    2480    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://GSGC-DC:8530/ClientWebService/client.asmx
    2016-03-01    11:50:24:960     608    2480    PT    WARNING: Cached cookie has expired or new PID is available
    2016-03-01    11:50:24:960     608    2480    PT    Initializing simple targeting cookie, clientId = b478d64e-68d7-4ba5-8eed-0f570423f26a, target group = , DNS name = 2ua3121gft.gsgc.local
    2016-03-01    11:50:24:961     608    2480    PT      Server URL = http://GSGC-DC:8530/SimpleAuthWebService/SimpleAuth.asmx
    2016-03-01    11:53:52:068     608    2480    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2016-03-01    11:53:52:068     608    2480    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://GSGC-DC:8530/ClientWebService/client.asmx
    2016-03-01    11:53:52:278     608    2480    Agent      * Found 0 updates and 87 categories in search; evaluated appl. rules of 1589 out of 2523 deployed entities
    2016-03-01    11:53:52:292     608    2480    Agent    *********
    2016-03-01    11:53:52:292     608    2480    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-03-01    11:53:52:292     608    2480    Agent    *************
    2016-03-01    11:53:52:294     608    27dc    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {03F3702C-4746-42D8-A8FD-FBCB216603EA}]
    2016-03-01    11:53:52:294     608    27dc    AU      # 0 updates detected
    2016-03-01    11:53:52:294     608    27dc    AU    #########
    2016-03-01    11:53:52:294     608    27dc    AU    ##  END  ##  AU: Search for updates [CallId = {03F3702C-4746-42D8-A8FD-FBCB216603EA}]
    2016-03-01    11:53:52:294     608    27dc    AU    #############
    2016-03-01    11:53:52:300     608    27dc    AU    Successfully wrote event for AU health state:0
    2016-03-01    11:53:52:300     608    27dc    AU    Featured notifications is disabled.
    2016-03-01    11:53:52:300     608    27dc    AU    Successfully wrote event for AU health state:0
    2016-03-01    11:53:57:290     608    2480    Report    REPORT EVENT: {386E9D53-2994-47CD-B9EE-768E14C061B2}    2016-03-01 11:53:52:291-0500    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    2016-03-01    11:53:57:290     608    2480    Report    REPORT EVENT: {AC3C705B-1240-4231-81E2-4E11218897A8}    2016-03-01 11:53:52:292-0500    1    156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting client status.
    2016-03-01    12:00:04:396     608    2480    Report    Uploading 2 events using cached cookie, reporting URL = http://GSGC-DC:8530/ReportingWebService/ReportingWebService.asmx
    2016-03-01    12:00:04:437     608    2480    Report    Reporter successfully uploaded 2 events.
    2016-03-01    12:03:46:207     608    408    AU    Sending shutdown notification
    2016-03-01    12:03:46:207     608    408    AU    AU initiates service shutdown
    2016-03-01    12:03:46:207     608    408    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2016-03-01    12:03:46:238     608    408    Service    *********
    2016-03-01    12:03:46:238     608    408    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2016-03-01    12:03:46:238     608    408    Service    *************
    2016-03-01    12:11:21:841     596    1fa4    Misc    ===========  Logging initialized (build: 7.6.7601.19077, tz: -0500)  ===========
    2016-03-01    12:11:21:875     596    1fa4    Misc      = Process: C:\Windows\system32\svchost.exe
    2016-03-01    12:11:21:917     596    1fa4    Misc      = Module: c:\windows\system32\wuaueng.dll
    2016-03-01    12:11:21:841     596    1fa4    Service    *************
    2016-03-01    12:11:21:981     596    1fa4    Service    ** START **  Service: Service startup
    2016-03-01    12:11:21:981     596    1fa4    Service    *********
    2016-03-01    12:11:22:101     596    1fa4    Agent      * WU client version 7.6.7601.19077
    2016-03-01    12:11:22:102     596    1fa4    Agent      * Base directory: C:\Windows\SoftwareDistribution
    2016-03-01    12:11:22:102     596    1fa4    Agent      * Access type: No proxy
    2016-03-01    12:11:22:104     596    1fa4    Agent      * Network state: Connected
    2016-03-01    12:12:13:690     596    1fa4    Report    CWERReporter::Init succeeded
    2016-03-01    12:12:13:690     596    1fa4    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2016-03-01    12:12:13:705     596    1fa4    Agent      * Prerequisite roots succeeded.
    2016-03-01    12:12:13:705     596    1fa4    Agent    ***********  Agent: Initializing global settings cache  ***********
    2016-03-01    12:12:13:705     596    1fa4    Agent      * WSUS server: http://GSGC-DC:8530
    2016-03-01    12:12:13:705     596    1fa4    Agent      * WSUS status server: http://GSGC-DC:8530
    2016-03-01    12:12:13:705     596    1fa4    Agent      * Target group: (Unassigned Computers)
    2016-03-01    12:12:13:705     596    1fa4    Agent      * Windows Update access disabled: No
    2016-03-01    12:12:13:739     596    1fa4    DnldMgr    Download manager restoring 0 downloads
    2016-03-01    12:12:13:741     596    1fa4    AU    ###########  AU: Initializing Automatic Updates  ###########
    2016-03-01    12:12:13:742     596    1fa4    AU      # AU disabled through Policy
    2016-03-01    12:12:13:742     596    1fa4    AU      # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-03-01    12:12:13:742     596    1fa4    AU      # Will display featured software notifications (User preference)
    2016-03-01    12:12:13:745     596    1fa4    AU    Initializing featured updates
    2016-03-01    12:12:13:745     596    1fa4    AU    Found 0 cached featured updates
    2016-03-01    12:12:13:934     596    1fa4    Report    ***********  Report: Initializing static reporting data  ***********
    2016-03-01    12:12:13:934     596    1fa4    Report      * OS Version = 6.1.7601.1.0.65792
    2016-03-01    12:12:13:935     596    1fa4    Report      * OS Product Type = 0x00000030
    2016-03-01    12:12:13:945     596    1fa4    Report      * Computer Brand = Hewlett-Packard
    2016-03-01    12:12:13:945     596    1fa4    Report      * Computer Model = HP Compaq Pro 4300 SFF PC
    2016-03-01    12:12:13:948     596    1fa4    Report      * Bios Revision = 8.10
    2016-03-01    12:12:13:948     596    1fa4    Report      * Bios Name = BIOS Date: 01/23/13 16:25:17 Ver: 04.06.05
    2016-03-01    12:12:13:948     596    1fa4    Report      * Bios Release Date = 2013-01-23T00:00:00
    2016-03-01    12:12:13:948     596    1fa4    Report      * Locale ID = 1033
    2016-03-01    12:12:14:134     596    1fa4    AU    Successfully wrote event for AU health state:0
    2016-03-01    12:12:14:134     596    1fa4    AU    Successfully wrote event for AU health state:0
    2016-03-01    12:12:14:135     596    1fa4    AU    AU finished delayed initialization
    2016-03-01    17:46:11:977     596    1fa4    AU    Sending shutdown notification
    2016-03-01    17:46:11:977     596    1fa4    AU    AU initiates service shutdown
    2016-03-01    17:46:11:977     596    1fa4    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2016-03-01    17:46:11:992     596    1fa4    Service    *********
    2016-03-01    17:46:11:992     596    1fa4    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2016-03-01    17:46:11:992     596    1fa4    Service    *************
    2016-03-01    17:51:16:700     592    3e8    Misc    ===========  Logging initialized (build: 7.6.7601.19077, tz: -0500)  ===========
    2016-03-01    17:51:16:735     592    3e8    Misc      = Process: C:\Windows\system32\svchost.exe
    2016-03-01    17:51:16:735     592    3e8    Misc      = Module: c:\windows\system32\wuaueng.dll
    2016-03-01    17:51:16:700     592    3e8    Service    *************
    2016-03-01    17:51:16:735     592    3e8    Service    ** START **  Service: Service startup
    2016-03-01    17:51:16:752     592    3e8    Service    *********
    2016-03-01    17:51:17:066     592    3e8    Agent      * WU client version 7.6.7601.19077
    2016-03-01    17:51:17:118     592    3e8    Agent      * Base directory: C:\Windows\SoftwareDistribution
    2016-03-01    17:51:17:118     592    3e8    Agent      * Access type: No proxy
    2016-03-01    17:51:17:170     592    3e8    Agent      * Network state: Connected
    2016-03-01    17:52:08:647     592    3e8    Report    CWERReporter::Init succeeded
    2016-03-01    17:52:08:647     592    3e8    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2016-03-01    17:52:08:647     592    3e8    Agent      * Prerequisite roots succeeded.
    2016-03-01    17:52:08:647     592    3e8    Agent    ***********  Agent: Initializing global settings cache  ***********
    2016-03-01    17:52:08:647     592    3e8    Agent      * WSUS server: http://GSGC-DC:8530
    2016-03-01    17:52:08:647     592    3e8    Agent      * WSUS status server: http://GSGC-DC:8530
    2016-03-01    17:52:08:647     592    3e8    Agent      * Target group: (Unassigned Computers)
    2016-03-01    17:52:08:647     592    3e8    Agent      * Windows Update access disabled: No
    2016-03-01    17:52:08:699     592    3e8    DnldMgr    Download manager restoring 0 downloads
    2016-03-01    17:52:08:699     592    3e8    AU    ###########  AU: Initializing Automatic Updates  ###########
    2016-03-01    17:52:08:699     592    3e8    AU      # AU disabled through Policy
    2016-03-01    17:52:08:699     592    3e8    AU      # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-03-01    17:52:08:699     592    3e8    AU      # Will display featured software notifications (User preference)
    2016-03-01    17:52:08:699     592    3e8    AU    Initializing featured updates
    2016-03-01    17:52:08:699     592    3e8    AU    Found 0 cached featured updates
    2016-03-01    17:52:08:995     592    3e8    Report    ***********  Report: Initializing static reporting data  ***********
    2016-03-01    17:52:08:995     592    3e8    Report      * OS Version = 6.1.7601.1.0.65792
    2016-03-01    17:52:08:995     592    3e8    Report      * OS Product Type = 0x00000030
    2016-03-01    17:52:08:995     592    3e8    Report      * Computer Brand = Hewlett-Packard
    2016-03-01    17:52:08:995     592    3e8    Report      * Computer Model = HP Compaq Pro 4300 SFF PC
    2016-03-01    17:52:09:012     592    3e8    Report      * Bios Revision = 8.10
    2016-03-01    17:52:09:012     592    3e8    Report      * Bios Name = BIOS Date: 01/23/13 16:25:17 Ver: 04.06.05
    2016-03-01    17:52:09:012     592    3e8    Report      * Bios Release Date = 2013-01-23T00:00:00
    2016-03-01    17:52:09:012     592    3e8    Report      * Locale ID = 1033
    2016-03-01    17:52:09:152     592    3e8    AU    Successfully wrote event for AU health state:0
    2016-03-01    17:52:09:152     592    3e8    AU    Successfully wrote event for AU health state:0
    2016-03-01    17:52:09:152     592    3e8    AU    AU finished delayed initialization
    2016-03-02    07:25:36:923     592    3e8    AU    AU setting next sqm report timeout to 2016-03-03 12:25:36

    ==============================

    I hope this helps.

    Wednesday, March 2, 2016 2:28 PM
  • >> 2016-02-26    18:05:54:832     608    16ac    AU      # AU disabled through Policy

    This computer has automatic updates disabled. It will never receive any updates, neither from WSUS, nor from Windows Update on the internet.

    >> "NoAutoUpdate"=dword:00000001
    >> "AUOptions"=dword:00000001

    N.B. both these settings will disable automatic updates, so if you have changed the second to 3, you still have to change the first to 0.

    Here is some great documentation from the late great Lawrence Garvin:

    Rolf Lidvall, Swedish Radio (Ltd)

    Wednesday, March 2, 2016 4:40 PM
  • I apologize for not responding sooner; I have been swamped at work with several projects.

    I checked and updated as necessary all of the settings you have suggested, and nothing helped. This morning I tried something else. On the Windows Update window, there is an option "Check online for updates from Microsoft Update". I did this, and found that I had nearly 80 updates to process. After I finished all of these updates, and restarted my computer, the issue no longer existed. Apparently by forcing these updates to load, it took care of whatever the system thought it needed to update before.

    I appreciate your patience while working with me, and my lack of experience with my server. My experience is really in support of PC’s more than servers. The server I have was installed just last year by a third-party and after it was installed, they left me, with no further support.

    Tuesday, March 8, 2016 3:38 PM