none
MMC crashes when editing or creating a protection group - DPM 2010 - RRS feed

  • Question

  • Hi,

    Here are details of my setup -

      • Windows Server 2008 R2 - Standard
      • DPM 2010
      • QFE 6

    The server is a single-role server just for DPM 2010.

    Confession - This problem began to appear after running a sql script. The script cleared up instances where the current DPM server incorrectly 'thinks' the server is protected by an old dpm server.

    This is the error that appears:

    Description:
      AppName: mmc  AppVer: 3.0.8193.0 ModName: mmc.exe
    ModVer: 6.1.7600.16385  StackHash: 5DA6021D

    Problem signature:
      Problem Event Name: DPMException
      Application Name: mmc
      Application Version: 3.0.8193.0
      Module Name: mmc.exe
      Module Version: 6.1.7600.16385
      Exception Name: System.NullReferenceException
      Exception Point: Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.ConstructAllServersView
      Other: 5DA6021D
      OS Version: 6.1.7601.2.1.0.272.7
      Locale ID: 2057

    Here is the end of the crash log from C:\Users\********\AppData\Roaming\Microsoft\Microsoft System Center Data Protection Manager 2010\

    0B88 0DF8 09/24 12:58:02.864 34 PageController.cs(1707)   NORMAL Will  invoke Watson
    0B88 0DF8 09/24 12:58:02.866 34 PageController.cs(1797)   WARNING UI Thread Exception: System.NullReferenceException
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING --------------------
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.TraceExceptionInfo(Exception e, Boolean uiThread)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.InvokeWatson(Exception e, Boolean fromUI)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.ThreadExceptionFilter(Object sender, ThreadExceptionEventArgs e)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception t)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Control.WndProcException(Exception e)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Control.SetVisibleCore(Boolean value)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Form.SetVisibleCore(Boolean value)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.DataProtectionWizard.RunWizard(IWin32Window owner, DpmServer server, ProtectionGroup group, WizardMode mode, Datasource[] translateDSList)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.ProtectionTaskEditGroup.OnTaskClick(Object e, EventArgs arg)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.MenuItem.OnClick(EventArgs e)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Command.Invoke()
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Control.WmCommand(Message& m)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Control.WndProc(Message& m)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.GroupingListViewBody.WndProc(Message& m)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1804)   WARNING    at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING --------------------
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING Object reference not set to an instance of an object.
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING -----------------
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.ConstructAllServersView()
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.OnInitializePage(EventArgs e)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at Microsoft.Internal.EnterpriseStorage.UI.WizardFramework.WizardPage.RaiseEnterPage()
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at Microsoft.Internal.EnterpriseStorage.UI.WizardFramework.WizardForm.DisplayActivePage()
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at Microsoft.Internal.EnterpriseStorage.UI.WizardFramework.WizardForm.OnLoad(EventArgs e)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.DataProtectionWizard.OnLoad(EventArgs e)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at System.Windows.Forms.Control.CreateControl()
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at System.Windows.Forms.Control.WmShowWindow(Message& m)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at System.Windows.Forms.Control.WndProc(Message& m)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    0B88 0DF8 09/24 12:58:02.882 34 PageController.cs(1809)   WARNING -------------------
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING Caught unhandled exception : System.NullReferenceException: Object reference not set to an instance of an object.
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.ConstructAllServersView()
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.OnInitializePage(EventArgs e)
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at Microsoft.Internal.EnterpriseStorage.UI.WizardFramework.WizardPage.RaiseEnterPage()
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at Microsoft.Internal.EnterpriseStorage.UI.WizardFramework.WizardForm.DisplayActivePage()
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at Microsoft.Internal.EnterpriseStorage.UI.WizardFramework.WizardForm.OnLoad(EventArgs e)
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.DataProtectionWizard.OnLoad(EventArgs e)
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at System.Windows.Forms.Control.CreateControl()
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at System.Windows.Forms.Control.WmShowWindow(Message& m)
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at System.Windows.Forms.Control.WndProc(Message& m)
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    0B88 0DF8 09/24 12:58:02.917 08 DpmThreadPool.cs(121)   WARNING    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    0B88 0DF8 09/24 12:58:02.918 08 DpmThreadPool.cs(149)   WARNING Attempting to write error to the event log Object reference not set to an instance of an object.
    0B88 0DF8 09/24 12:58:02.934 02 EventManager.cs(140)   NORMAL Logging event to NT log from DpmThreadPool.cs(163): FatalServiceError
    0B88 0DF8 09/24 12:58:03.189 08 DpmThreadPool.cs(170)   WARNING Attempting to invoke Watson
    0B88 0DF8 09/24 12:58:03.205 09 everettexception.cpp(761)   CRITICAL Exception Message = Object reference not set to an instance of an object. of type System.NullReferenceException, process will terminate after generating dump

    If more information is needed I will provide it.

    Please help?

    Thanks,

    PB

    Monday, September 24, 2012 1:43 PM