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windows 7 pro 32bit unable startup after install 4gb ram X 2 RRS feed

  • Question

  • Dear Sir & Mdm,

                          I have a problem to upgrade my notebook ACER Aspire 5715Z from 2,5gb ram X 2 to 4gb ram X 2, and  i have checked notebook bios setup display able to show 4gb ram, and i also enable ram checking during boot up which is ok fine, but when reached to windows startup the red green blue yellow color flash was disappear, and it is going to blue screen show (***STOP: 0x0000000A (0x000000x18, 0x0000001B, 0x00000000, 0x820C712A), and out of sudden auto reboot, so the next OS bootup i press F8 to safe mode than finally found stop at (loaded: \windows\system32\DRIVERS\CLASSPNP.SYS) then out of sudden blue screen error message display, againts auto reboot then i press hard switch to off the notebook, and i found MS webside confirmed windows 7 pro 32bit able to make full use of 4gb ram, please advice thanks.


    Regards,

    DAVIDFKW 

    Wednesday, March 21, 2012 3:23 PM

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