locked
Profiles blocked RRS feed

  • Question

  • I've a windows server 2003 with terminal server local, i don't have domain only terminal server. and i've the problem that the profiles of most users sometimes not charge, and in the event viewer i've the id 1511 Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
    if i restar the server the profiles found normal. but i can't restart the server sometimes by this. i need to found a definitive solution of this problem. what can i do?
    thank you!


    Pablo
    Monday, October 6, 2008 4:05 PM

Answers

  •  

    Hi,

     

    Please try the following suggestions to troubleshoot the issue:

     

    Suggestion 1: Disable offline cache on roaming profile

    -----------------------------------------------------------

    If you are using roaming profile, please check whether you have enabled offline cache for the roaming profile share. To avoid potential profile corruption, Offline Caching must be disabled on shares where roaming user profiles are stored.

     

    Suggestion 2: Disable Antivirus applications

    ------------------------------------------------

    Some Anti-virus application, backup tools or disk management tools may keep file handles for files in the user's profile share.  This will prevent terminal server to load user profiles properly. It was reported that the Novell Service NALNTSRV may update ICONS for users which will affect user's registry hive (ntuser.dat). If you have installed this service, please temporarily disable or uninstall it to test this problem again. Please temporarily disable these applications on the file server and terminal server to test this issue again.

     

    Suggestion 3: Install UPClean

    --------------------------------

    Let’s download and install the UPHCLEAN tool on the terminal server to test this issue again. UPHClean monitors the computer while Windows is unloading user profiles and forces resources that are open to close. Therefore, the computer can unload and reconcile user profiles. This tool can be downloaded from the link below:

     

    User Profile Hive Cleanup Service

    http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

     

    For more information, please refer to the following articles:

     

    User profiles are corrupted after you log off from a remote desktop session to a Windows Server 2003 Terminal Server on which Symantec AntiVirus 10.1 is installed

    http://support.microsoft.com/kb/951029/en-us

     

    Error message when you use a migrated user account to log on to a migrated computer that is running Windows Vista, Windows Server 2003, or Windows XP: "Windows cannot find the local profile and is logging you on with a temporary profile"

    http://support.microsoft.com/kb/941339/en-us

     

    Troubleshooting profile unload issues

    http://support.microsoft.com/?id=837115

     

    I hope your issue can be resolved soon.

     

    Tim Quan - MSFT

    • Edited by Tim Quan Tuesday, October 7, 2008 8:13 AM edit
    • Marked as answer by Tim Quan Friday, October 10, 2008 3:58 AM
    Tuesday, October 7, 2008 8:13 AM