Error message appears when I turn on my computer, help please! RRS feed

  • Question

  • When I start my computer this message appears "Failed to initialize Main Window Error HRESULT E_fail has been returned from a call to a COM component".  I just started and I have no idea what to do about it!

    Also, my Microsoft office is not working (all started at the same time) and this message appears when I open MS Word, Excel, etc. and when I click OK, it closes automatically " Microsoft Office Home and Student 2010 cannot verify the license for this product.  You should repair the Office program by using the Control Panel.  I have tried to repair it and have un-installed and re-installed it.  

    Any help is much appreciated!

    Sunday, February 9, 2014 1:55 AM


All replies

  • HH

    This forum is dedicated to System Center Data Protection Manager.

    I will move this to the Windows 7 forum.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Sunday, February 9, 2014 4:35 PM
  • Hi,

    I suggest you perform a startup repair to fix this start issue, please refer to this link


    For the office issue, here are some workarounds, check if it can help you


    And you can get more professional suggestions in this forum


    NOTE This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.


    TechNet Community Support

    • Marked as answer by Roger Lu Monday, February 17, 2014 1:38 AM
    Tuesday, February 11, 2014 2:04 AM
  • I have been receiving the same error message on a new computer, but without the MS Office problems. I am running 10 PRO. I have found nothing helpful. Have you received anything helpful?

    Tuesday, October 18, 2016 11:22 PM