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Outlook 2003 /2007 mailbox permissions RRS feed

  • Question

  • Hi what is the best way to give access from a user point if you wanted to share ie a mailbox or callender. The reason I as is that when users manage access rights it take days for it to work and give access, sometimes it does not work at all. The only other option is via the server but this seems to be all or nothing.
    thanks 
    Wednesday, February 4, 2009 10:10 AM

Answers

  • Hi,

    These client settings permission stored inside Exchange mailbox and on top of the folder in ACL table of MAPI folder so it doesn't require time for replication (it may take sometime in cache mode but not a day as you mentioned). 

    Are you sure that users are configuring correct folder permissions? 

    For permission which similar to Full Mailbox access, users need to give this folder permission in outlook at top of the mailbox as well as on all sub-folders.

    You may also create two mail-enabled security groups (one for editor and second for reviewer) and admin can assing folder permissions to these groups while creating and setting up shared mailbox/calendar first. Now whenever owner want's to give/remove permission then he/she can just add/remove the user from the group to do required thing.

    Amit Tank | MVP - Exchange | MCITP:EMA MCSA:M | http://ExchangeShare.WordPress.com
    • Proposed as answer by Amit Tank Monday, February 9, 2009 9:22 AM
    • Marked as answer by Alan.Gim Tuesday, February 10, 2009 8:16 AM
    Wednesday, February 4, 2009 2:21 PM
  • Which version of exchange server do you use?

    Please describe the procedure that  users are used to set the permission on their outlook client

    Please try to use the procedure in the article below to set the permission

    Minimum permissions necessary to access mailbox data

    The change should happen very quickly, if it’s not,we can use PFDavAdmin to confirm if the permissions are set properly

    a.       Launch tool on client [Install NET Framework 1.1 at first]

    b.      “File” menu->”connect”->set the parameters->OK (Please refer to this article)

    c.       Expand “Mailboxes”->”problematic user’s mailbox”->”Top of Information Store”, right-click the folder you set the permissions, select “Folder Permissions”, see if the settings is correct

    Also, we can enable the troubleshooting log on the problematic user’s outlook (KB 300479) and reset the permission, then check the communication between client and server

    • Proposed as answer by Amit Tank Monday, February 9, 2009 9:22 AM
    • Marked as answer by Alan.Gim Tuesday, February 10, 2009 8:16 AM
    Thursday, February 5, 2009 7:59 AM

All replies

  • Thanks, I an trying to work out thought how this information is stored by exchange as when we have outllook 2007 clients setting permissions they dont seem to replicate and allow the users access.
    Wednesday, February 4, 2009 2:03 PM
  • Hi,

    These client settings permission stored inside Exchange mailbox and on top of the folder in ACL table of MAPI folder so it doesn't require time for replication (it may take sometime in cache mode but not a day as you mentioned). 

    Are you sure that users are configuring correct folder permissions? 

    For permission which similar to Full Mailbox access, users need to give this folder permission in outlook at top of the mailbox as well as on all sub-folders.

    You may also create two mail-enabled security groups (one for editor and second for reviewer) and admin can assing folder permissions to these groups while creating and setting up shared mailbox/calendar first. Now whenever owner want's to give/remove permission then he/she can just add/remove the user from the group to do required thing.

    Amit Tank | MVP - Exchange | MCITP:EMA MCSA:M | http://ExchangeShare.WordPress.com
    • Proposed as answer by Amit Tank Monday, February 9, 2009 9:22 AM
    • Marked as answer by Alan.Gim Tuesday, February 10, 2009 8:16 AM
    Wednesday, February 4, 2009 2:21 PM
  • Which version of exchange server do you use?

    Please describe the procedure that  users are used to set the permission on their outlook client

    Please try to use the procedure in the article below to set the permission

    Minimum permissions necessary to access mailbox data

    The change should happen very quickly, if it’s not,we can use PFDavAdmin to confirm if the permissions are set properly

    a.       Launch tool on client [Install NET Framework 1.1 at first]

    b.      “File” menu->”connect”->set the parameters->OK (Please refer to this article)

    c.       Expand “Mailboxes”->”problematic user’s mailbox”->”Top of Information Store”, right-click the folder you set the permissions, select “Folder Permissions”, see if the settings is correct

    Also, we can enable the troubleshooting log on the problematic user’s outlook (KB 300479) and reset the permission, then check the communication between client and server

    • Proposed as answer by Amit Tank Monday, February 9, 2009 9:22 AM
    • Marked as answer by Alan.Gim Tuesday, February 10, 2009 8:16 AM
    Thursday, February 5, 2009 7:59 AM