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How to clone Notification Subscription in SCSM 2012 Sp1 RRS feed

  • Question

  • Hi Team,

    Do we have any method to clone/duplicate subscriptions in Service manager 2012.

    Thanks

    Dinesh


    Thanks & Regards, Dinesh

    Friday, January 3, 2014 11:39 AM

All replies

  • Hi all!

    Any ideas? I have same issue...

    Thursday, July 10, 2014 6:53 PM
  • Necromancy is generally frowned upon.

    A notification is just a special form of a workflow, and is stored entirely in the MP XML. If you wanted to make an exact duplicate of a notification, you could create the notification in a new MP, export that MP, edit the XML to change all the identifiers, and re-insert it into the MP so you had two copies of it. A notification consists of 4 or 5 XML Elements that refer to eachother, and those identifiers would need to be unique, and then new display strings would need to be created to support those new identifiers.

    That being said, you would spend far longer fixing up the IDs then it would take to recreate the notification rules through the UI. On top of that, it wouldn't do you any good to have two notifications with the same rules, targets, and template, because that would just send the same notice twice, you'd still have to edit the target, rules or template to do what you wanted to do, and the easiest way to do that is to go back into the UI to edit the rules.

    So, yes, there is a way to copy a notification, but you're going to spend far more time fixing the copy and making it do what you want afterwards then you would creating a new notification using the UI.

    Thursday, July 10, 2014 7:29 PM