Exchange 2003 Cannot mount storage groups - users cannot launch Outlook 2003 RRS feed

  • Question

  • Hello all,

    I have a issue with one of our two exchange 2003 servers.

    Last Friday Morning no one could launch their Outlook 2003 clients due to the their storage groups "supposedly" un-mounting by themselves. This obviously effected only the people who have their mailboxes setup on this particular server. This happened twice on the same week. 

    To resolve the issue temporarily. I rebooted both times and this seemed to fix the problem.

    This is however not a permanent fix and am worried that this will happen again.

    The event viewer does not seem to show any clues that I can notice but there may be some..Here are the files from the dropbox links to both system and application event logs. If you filter between 8/17 8am to 8/17 11am, this is the time that one of the issues occurred.



    The specs of the server is as followes:

    Exchange 2003 running on 2003 Server Standard SP1

    There is a critical queue growth error as well on this server. This has been in place for awhile and do not know if this is one of the issues.

    Any help is appreciated thanks!


    Monday, August 20, 2012 4:14 PM

All replies

  • No one is going to download "logs" from an anonymous source.

    Exchange doesn't stop without making a lot of noise, so you need to find the most key events and post those. I would also suggest running the best practises analyser to see if that flags anything.

    Queue growth is also not normal, and would indicate a problem.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.

    Monday, August 20, 2012 10:48 PM
  • Please use Exbpa to do a check for your Exchange Server, and post the result here.

    Microsoft Exchange Best Practices Analyzer v2.8




    Evan Liu

    TechNet Community Support

    Wednesday, August 22, 2012 9:41 AM