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I cannot click "Approve" in "my activities" to move on RRS feed

  • Question

  • scsmsp installed in server 2012 and with sharepoint 2010 foundation. 

    I cannot click "Approve" in "my activities" to move on. What's the problem?

    can anyone help me? thank you so much!
    Thursday, October 10, 2013 8:50 AM

All replies

  • pls any can help!
    Wednesday, November 6, 2013 1:39 AM
  • First of all, you provide us with very few details in order to find out what is going on in your Service Manager environment.

    Is this a service request you have created? 

    Is there any runbooks involved?

    How have you configured the approval requirements?

    Have you tried to refresh the activity logs after approval?

    -kn


    Kristian (Virtualization and some coffee: http://kristiannese.blogspot.com )

    Monday, December 16, 2013 8:35 PM
  • 1,Yes,I have created a service request;

    2,Runbook works fine, If I reflesh the IE,I can click the approve. But no work now.

    3,Approval requirement is very simple. Just only need a administrator to approve.

    4,I don't know where the log is,sorry.

    Friday, December 27, 2013 7:43 AM