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USB restriction/DVD drive is not working

    Question

  • Hi all,

    we had applied recently a USB restriction policy to USB and DVD after removing the policy from any PC, writing to USB start working but writing to DVD never get to work again

    kindly advise

    Tuesday, August 25, 2015 2:02 PM

Answers

All replies

  • Check the registry keys that were initially set to disable , and then check if these registry keys still exist on the client. How did you apply this previously, using GPO or GP Preferences?

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    Twitter: @alexverboon | Blog: Anything About IT

    Tuesday, August 25, 2015 3:52 PM
  • Hi,

    Thanks for your post.

    You could also run GPresult to list all the group policy. To check if there's other group policy block the operation.

    In addition, what's the error message do you get about DVD writing?

    If you have any information related to the issue, please feel free to contact us.

    Best Regards,

    Mary Dong


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, August 26, 2015 8:23 AM
    Moderator
  • It is from GPO and there is not error while you writing to DVD just "access denied"
    Monday, August 31, 2015 12:29 PM
  • It is from GPO and there is not error while you writing to DVD just "access denied"
    Monday, August 31, 2015 12:30 PM
  • Hi,

    Have you checked the registry as Alex mentioned before?

    Here is the article if you need to remove storage access setting in the registry to default

    https://gallery.technet.microsoft.com/scriptcenter/Reset-Removable-storage-782c9c02

    Could you please also try to logon with another user account to test to check if it related to the corrupt user profile.

    Besides, you may also refer to the thread to have a try.

    http://answers.microsoft.com/en-us/windows/forum/windows_7-security/access-denied-to-dvd-drive/956648a8-75f4-4b86-9c6b-799e38c41a28

    Hope it is helpful to you.

    Best Regards,

    Mary Dong


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 01, 2015 8:10 AM
    Moderator