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Opening appdata by typing %appdata% in Win + Q restarts/crashes Explorer.exe - ! RRS feed

  • Question

  • This problem has been happening recently,
    whenever I try to open appdata folder directly by typing %appdata% by using Windows Logo + Q (or simply type it down after going to....metro menu, that's what it's called?)

    stutters my Explorer.exe VERY BADLY, so that I can hardly move my mouse cursor.

    Stutter happens only for moment, less than a minute usually, but appdata folder does NOT open.

    When I make another attempt to open the folder using same method, folder still does not open, but explorer.exe restarts (probably crashes and automatically starts it again.) and then I can open the appdata folder normally using same method.

    After all of these are done, I can open appdata folder with no problem unless I restart the laptop. Or restart explorer.exe before trying to open appdata folder.

    I am assuming that one of the program that I've installed recently is causing the problem, but I can't seem to figure it out....

    I've searched everywhere in Google, couldn't find an answer but one answer saying about using ShellexViewer to disable any extension attached to Explorer.exe.....even the person who asked this question have mentioned that she could not find ANY answers in the internet....looks like the answer given from Microsoft Staff for this answer doesn't do the trick either. Help D:

    I am using a Performance/gaming laptop, 

    Computer Type Laptop
    System Manufacturer/Model Number Asus G750JM-T4018P
    OS Windows 8.1 Professional
    CPU Intel® Core™ i7 4700HQ 2.4 GHz ~ 3.4 GHz Processor
    Motherboard Intel HM87 Express (2.7W)
    Memory DDR3L 1600 MHz SDRAM, 24 GB
    Graphics Card NVIDIA® GeForce® GTX860M with 2GB GDDR5

    Here is my Dxdiag.txt file, if you need it.

    http://privatepaste.com/download/3601dbbb77/helpmeout

    Should you need password, it's        helpmeout

        Browser Mozilla Firefox
        Antivirus Ahnlab's V3

    Tuesday, February 10, 2015 1:37 PM

Answers

  • It'll be just time-consuming, tedious work to figure out which one of those are causing problem I guess, problem solved! I think....Thanks guys =3
    • Marked as answer by Aaryl Thursday, February 12, 2015 1:06 PM
    Thursday, February 12, 2015 1:06 PM

All replies

  • Can you try a clean boot and check the results ? 

    http://support.microsoft.com/kb/929135/en-au


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, February 11, 2015 3:45 AM
  • Services

    Adobe Acrobat Update Service
    Adobe Flash Player Update Service
    Apple Mobile Device
    ASLDR Service (Asus)
    ASUS InstantOn Service (Asus)
    Asus WebStorage Windows Service (Asus)
    AtherosSvc
    ATKGFNEX Service (Asus)
    Bonjour Service
    CyberLink Product - 2014/04/13 21:01:47
    Intel(R) Content Protection HECI Service
    Elan Service
    Everything (Files searching program)
    FreemakeVideoCapture (Used for downloading/converting videos in the webpages)
    GamesAppIntegrationService (WildTangent)
    GamesAppservice (WildTangent)
    NVIDIA GeForce Experience Service
    Intel(R) Capability Licensing Service TCP IP Interface
    Intel(R) ME Service
    iPod Service
    Intel(R) Dynamic Application Loader Host Interface Service
    Intel(R) Management and Security Application Local Management Service
    Mozilla Maintenance Service
    NVIDIA Network Service
    NVIDIA Streamer Service
    NVIDIA Display Driver Service
    OpenVPN Service
    Origin Client Service
    Steam Client Service
    V3 Lite Service (Anti-Virus Program, but automatically re-enables itself)
    ZAtheros Bt and Wlan Coex Agent

    Start Program

    ASUS Product Register Program
    ASUS ROG Gaming Mouse hid
    brs (Cyberlink's)
    ETD Control Center
    hkcmd Module
    igfxTray Module
    iTunesHelper
    NVIDIA Capture Server Proxy
    NVIDIA GeForce Experience Backend
    persistence Module
    PowerDVD RC Service
    QuickTime Task
    V3Lite Main UI Application

    I disabledall of these, restarted and tried out %appdata% in Win + Q, nothing happened :D....My job is to find out what is causing problem....Any idea?
    Wednesday, February 11, 2015 3:01 PM
  • Stutter happens only for moment, less than a minute usually, but appdata folder does NOT open.

    Please refine your symptom description by referring to any thumbnail that this procedure creates in the Taskbar.  Other users making similar reports have found that they do have a File Explorer window open but it's just not on their display and that causes them confusion.  Then, bringing a window back into view could be done in various ways, depending on its state.  Right-click the thumbnail to be able to make an inference about that.  E.g., for the most common, most general case, you would probably see a Move command available.  Click that or press M and then (important) use a cursor key to engage your mouse pointer on the window's title bar.  Then you will see the mouse pointer change its icon and be able to drag the window back into view.

     (probably crashes and automatically starts it again.) 

    If that is actually happening you could see diagnostics to confirm that idea.  Alternatively, try running ProcMon to find out what is going on.  E.g. filter with Operation Begins with Process  (with Process and Thread events enabled). 


    You could also try booting in safe mode to see if your symptom can be reproduced in that environment but unfortunately, we can not run ProcMon then.

    FYI



    Robert Aldwinckle
    ---

    Wednesday, February 11, 2015 5:07 PM
  • It'll be just time-consuming, tedious work to figure out which one of those are causing problem I guess, problem solved! I think....Thanks guys =3
    • Marked as answer by Aaryl Thursday, February 12, 2015 1:06 PM
    Thursday, February 12, 2015 1:06 PM