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Windows Server 2012 Stop Code 0xC4 Parameter 1: 0x91 during bootup

    Question

  • Windows 2012 Server 2012 Stop Code 0xC4 Parameter 1: 0x91 during bootup.


    It seems related to KB2816159.


    The C:\Windows\System32\Ntoskrnl.exe file version is 6.3.9200.22384.

    The one in C:\Windows\System32\WinSxS\Backup\ is 6.3.9200.22376.


    Please help.


    will it be fixed by replacing the files?

    Tuesday, May 08, 2018 9:45 AM

All replies

  • I wouldn't just replace those files, personally.

    Do you have backups prior to the updates being installed?

    Can you check if you had driver verifier enabled?

    https://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/5055-disable-driver-verifier-outside-windows-vista-7-8-10-a.html


    Robert Pearman Cloud & Datacentre MVP
    @titlerequired | LinkedIn | Google+
    Facebook | Windows Server Essentials.com


    Tuesday, May 08, 2018 10:21 AM
    Moderator
  • I don't have backup.

    I have tried every single Advanced Boot Options.

    Wednesday, May 09, 2018 1:18 AM
  • Hi,

    I want to confirm with you if you are unable to enter system? And you are unable to installed the hotfix mentioned in KB2816159? 

    If so, please try to disable Driver Verifier tool and check the result:
    1. Insert installation medium, boot system from installation medium. Select Repair your computerAdvanced Startup Options.
    2. Or, if possible, you can just re-start system and enter Advanced Startup Options screen.
    3. Open Command Prompt.
    4. Type verifier and end with enter.
    5. If it successfully open Driver Verifier Manager, click Delete existing settings and save the change to disable Driver Verifier.
    6. Re-start system and check the result.  

    Besides, please confirm that if you can re-start system in Safe Mode or Last Known Good Configuration:
    Advanced options Startup Settings Restart

    If problem persists, you can try to use DISM.exe command line tool to install hotfix KB2816159:
    Just boot into Advanced Startup Options and select Command Prompt, then, reference blog below for detail steps about install update/hotfix.

    How to use DISM to install a hotfix from within Windows:
    https://blogs.technet.microsoft.com/askcore/2011/02/15/how-to-use-dism-to-install-a-hotfix-from-within-windows/

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, May 09, 2018 6:25 AM
    Moderator
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, May 11, 2018 1:39 AM
    Moderator
  • Hi,

    Is there any update?

    Please click “Mark as answer” if any of above reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, May 15, 2018 2:53 AM
    Moderator