Shared Mailbox MWI RRS feed

  • Question

  • Hi,

    I have a situation where I need to deliver an MWI to a Lync Server 2013 user for a shared voice mailbox. The devices we've been using cannot support additional lines (it appears to be a licensing restriction, rather than functionality - PolyCom VVX certainly support multi-line outside of Lync), so I am somewhat confused how I would go about this.

    The reason for this is that the main users expecting the MWI don't have Exchange accounts themselves (non-Office users, they only access factory systems), but they do have a Lync endpoint. Other users DO have mailboxes, so can receive the traditional email notifications...but they also want the lamp. 

    Any help would be greatly appreciated!

    Tuesday, May 16, 2017 3:50 PM