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DHCP scope options changed every time while restarting server RRS feed

  • Question

  • Dear All

    I am facing one strange problem in my dhcp server.Actually we configured multiple scopes in dhcp server and create seprate VLANs for each scopes to assign IPs.Today morning when I came to office my manager ask me to check dhcp server as his system not geeting right dhcp settings and he is not able to access our network services.So I checked and found that the dhcp scopes options are not reflecting for that particular scope and clients not getting default gateway and dns server setting.So I configure scope options and try it it is working but when i restart dhcp service or restart the server it is become blank and ask me to configure scope options.

    Kindly help me to slove this.............

    Thanks 
    Vijay

    Monday, February 15, 2010 5:12 AM

Answers

  • Hi,

    Thanks for the post.

    if the problematic DHCP server is for Windows Server 2003, we may refer to the following KBs to check it:

    The "Lease duration for DHCP clients" option is set to 0 and some DHCP scope options disappear on a Windows Server 2003-based DHCP server
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;936009

    The DHCP scope settings periodically disappear on a Windows Server 2003-based computer
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;922835

    After you restart the DHCP Server service, some DHCP options disappear on a Windows Server 2003-based DHCP server
    http://support.microsoft.com/kb/938134

    Does it work?

    If the problem continues, please collect the MPSReport from the problematic DHCP server.

    1. Download proper MPS Report tool from the website below.

    Microsoft Product Support Reports
    http://www.microsoft.com/downloads/details.aspx?FamilyID=CEBF3C7C-7CA5-408F-88B7-F9C79B7306C0&displaylang=en

    2. Double-click to run it, if requirement is not met, please follow the wizard to download and install them. After that, click Next, when the "Select the diagnostics you want to run" page appears, select "General", “Internet and Networking”, “Server Components”, click Next.

    3. After collecting all log files, choose "Save the results", choose a folder to save <Computername>MPSReports.cab file.

    For your convenience, I have created a workspace for you.  You can upload the information files to the following link.  (Please choose "Send Files to Microsoft")
     
    Workspace URL: (https://sftasia.one.microsoft.com/choosetransfer.aspx?key=2279f7c2-4388-472a-84b2-3c681d0c19ae)
    Password: SVJJ+*hDNj
     
    Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken.  Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser.

    Thanks,

    Miles

    • Marked as answer by Miles Zhang Friday, February 19, 2010 4:44 AM
    Tuesday, February 16, 2010 6:45 AM

All replies

  • Hi,

    Thanks for the post.

    if the problematic DHCP server is for Windows Server 2003, we may refer to the following KBs to check it:

    The "Lease duration for DHCP clients" option is set to 0 and some DHCP scope options disappear on a Windows Server 2003-based DHCP server
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;936009

    The DHCP scope settings periodically disappear on a Windows Server 2003-based computer
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;922835

    After you restart the DHCP Server service, some DHCP options disappear on a Windows Server 2003-based DHCP server
    http://support.microsoft.com/kb/938134

    Does it work?

    If the problem continues, please collect the MPSReport from the problematic DHCP server.

    1. Download proper MPS Report tool from the website below.

    Microsoft Product Support Reports
    http://www.microsoft.com/downloads/details.aspx?FamilyID=CEBF3C7C-7CA5-408F-88B7-F9C79B7306C0&displaylang=en

    2. Double-click to run it, if requirement is not met, please follow the wizard to download and install them. After that, click Next, when the "Select the diagnostics you want to run" page appears, select "General", “Internet and Networking”, “Server Components”, click Next.

    3. After collecting all log files, choose "Save the results", choose a folder to save <Computername>MPSReports.cab file.

    For your convenience, I have created a workspace for you.  You can upload the information files to the following link.  (Please choose "Send Files to Microsoft")
     
    Workspace URL: (https://sftasia.one.microsoft.com/choosetransfer.aspx?key=2279f7c2-4388-472a-84b2-3c681d0c19ae)
    Password: SVJJ+*hDNj
     
    Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken.  Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser.

    Thanks,

    Miles

    • Marked as answer by Miles Zhang Friday, February 19, 2010 4:44 AM
    Tuesday, February 16, 2010 6:45 AM
  • Hi Miles,

    I have simmilar issue with one of my dhcp server. I tried both the hotfixes and the version of my DHCPSNAP.DLL is a bit ahead from the one mentioned in KB 936009.

    Please advice if you want the MPS Report to investigate.

    Regars,

    Sunit

    Wednesday, June 2, 2010 7:02 AM