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Im unable to restore my computer RRS feed

  • Question

  • my computer does not work properly office , words  and all my files are not working, tried to restore and it does not give me a starting point pass yesterday I have to much data and all my Invoices for my business and can not access them could I get some help please 
    Friday, December 2, 2016 4:56 AM

All replies

  • Hi,

    I want to confirm that have you met any error messages?

    Please refer to this article and check if it helps.

    Back up and restore your PC

    https://support.microsoft.com/en-us/help/17127/windows-back-up-restore

    In addition, you could also check this article for reference.

    Fix: System Restore not working in Windows 10/8/7

    http://www.thewindowsclub.com/system-restore-not-working-windows

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Tony_Tao Thursday, December 22, 2016 7:57 AM
    Monday, December 12, 2016 7:54 AM
  • Hi,

    We haven’t heard from you for a couple of days, have you solved the problem? How about the solution we have provided? We are looking forward to your good news.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 22, 2016 7:57 AM