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Can't create data file outlook RRS feed

  • Question

  • I am trying to add email addresses to Outlook on my new laptop - the settings are all correct and worked perfectly on my old laptop. I actually receive the Outlook test messages when checking the emails on webmail, but Outlook says it can't create the account.

    The disc is not full or write protected, the settings & passwords are all correct (worked perfect on my previous laptop with the Outlook App, and are still working if I turn it on again), so no reason why the new emails can't be added to Outlook.

    Please advise.

    Monday, September 2, 2019 1:11 PM

All replies

  • Opt for the correct method to create data file in Outlook; Read the article:

    https://support.office.com/en-us/article/create-an-outlook-data-file-pst-to-save-your-information-17a13ca2-df52-48e8-b933-4c84c2aabe7c

    Wednesday, October 30, 2019 11:27 AM