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Windows 7 64 bit Pro Blue Screen need information RRS feed

  • Question

  • I just installed new hardware my system to run windows 7 and for the last 2 weeks I've been changing hardware trying to fix my Blue screen of death from coming up.  When I get the blue screen it says something different each time on the top of the window.

    I did have AVG 2009 installed.  I have read on other theards to try installing Microsoft Security Essentials and that did not fix the blue screen.

    I've changed motherboards (and flashed BIOS), different hard drives (sata 3.0 and the new sata 6.0) changed video cards, ran memory test, scanned drives for bad sectors.

    Here is what I have installed now:

    ASRock Motherboard: 870 Extreme3 AM3 Socket

    AMD Phenom II X4 965 3.4 Ghz

    G.Skill DDR3-1600 (4 - 2GB sticks)

    Western Digital 640GB 6.0Gb/s (for C:/ drive) and 2 more drives 3.0GB/s for storage areas

    580 watt power supply (new) did have 500 watt to start but changed it because of blue screen

    GeForce 9500 GT video card (installed newest drivers for website)

    Thanks au-dreamer1218

     

    Monday, November 15, 2010 7:18 PM

Answers

  • I've edited the setting on the link it should work now.

    Thanks

    http://cid-d2ebe60da809fae9.office.live.com/self.aspx/Shared/mini-dump.zip

    au-dreamer1218

    • Marked as answer by au-dreamer1218 Wednesday, November 17, 2010 2:31 PM
    Tuesday, November 16, 2010 1:19 PM

All replies

  • To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, November 15, 2010 7:22 PM
  • Good day here is the link

    http://cid-d2ebe60da809fae9.office.live.com/self.aspx/Shared/mini-dump.zip

     

     

    Monday, November 15, 2010 7:36 PM
  • the link doesn't work. You have to put the zip into your public SkyDrive folder.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, November 16, 2010 1:08 PM
  • I've edited the setting on the link it should work now.

    Thanks

    http://cid-d2ebe60da809fae9.office.live.com/self.aspx/Shared/mini-dump.zip

    au-dreamer1218

    • Marked as answer by au-dreamer1218 Wednesday, November 17, 2010 2:31 PM
    Tuesday, November 16, 2010 1:19 PM
  • It's a good day today I found the problem.

    I have two computers and they both use the same ram memory so I swapped sticks between them and the other computer crashed.

    I ran memory test and had no error but there must be something going on.

    Here is the ram information on what I have:

    G.Skill

    DDR3-1600 PC3-12800

    2048MBx2 (i have four sticks installed so I removed two of them and waiting to see if I get the blue screen again)

    Thanks au-dreamer1218

    Wednesday, November 17, 2010 2:37 PM
  • maybe the 1600 is not compatible with your motherboard.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, November 17, 2010 2:50 PM
  • I'll find out cause I have the same memory in both computers and I have both of them working this morning under loads.

    I do a lot of audio/video work and when I render video it can take hours to complete.  Not a good thing to have an unstable computer when it take that long to complete a project.

    Thanks au-dreamer1218

    Wednesday, November 17, 2010 2:57 PM