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Exchange 2010 "This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80004005-00000000-00000000]. RRS feed

  • Question

  • Exchange 2010 "This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80004005-00000000-00000000].

    In a mixed client environment, mostly Outlook 2010 & 2013 clients. Only Outlook 2013 clients (about only 4 mailboxes) are receiving this error immediately after sending an email. My temp band-aid at the moment is to: from the client, go into the "address book" & select a different address book like "Contacts" & then select the address again & select the Global Address List, which is the default. (it will have the users email + at the beginning of the field, it reads, Global Address List - (email of the user), then I close Outlook & open it back up, & the problem is solved. But on some mailboxes, not all, the issue comes back. From my research, I know that our individual mailboxes do not send out over 500 emails in one day. Most users will send out maybe 20 or 30 in one day, so I don't think it's that. 

    But I'm not sure if this is related, but I have noticed that the log files for the Exchange 2010 seems to only hold logs with date stamps of only a couple of days. It used to hold log files indefinitely until they were archived, deleted, etc. So, this is a new, unusual issue I have seen as well. 

    We have 2 .edb's, one active: 78 GB's and one disabled at 7 GB's. Exchange 2010 is running on Windows Server 2008 r2, Enterprise Ed. We have had Exchange 2010 running now for about almost 2 years now and this is the first time this particular issue has come up.

    Thanks.

    Wednesday, December 17, 2014 12:08 PM

Answers

  • What RU are you running on your exchange servers? Does the issue occur in OWA? more than likely it doesn't which would lead to an OAB issue most of the time. Try rebuilding your OAB on the exchange server. 

    DJ Grijalva | MCITP: EMA 2007/2010 SPA 2010 | www.persistentcerebro.com

    • Marked as answer by lhill7338 Wednesday, December 17, 2014 4:56 PM
    Wednesday, December 17, 2014 3:25 PM
  • Version 14.3 (Build 123.4), so SP3. Does NOT occur in OWA. OAB issue is what it "seems" to me that it is pointing to. Ok, can you tell me how to rebuild the OAB on the exchange server? Thank you!
    • Marked as answer by lhill7338 Wednesday, December 17, 2014 4:56 PM
    Wednesday, December 17, 2014 3:34 PM
  • http://namitguy.blogspot.com/2012/12/rebuilding-exchange-2010-offline.html

    DJ Grijalva | MCITP: EMA 2007/2010 SPA 2010 | www.persistentcerebro.com

    • Marked as answer by lhill7338 Wednesday, December 17, 2014 4:56 PM
    Wednesday, December 17, 2014 3:42 PM

All replies

  • What RU are you running on your exchange servers? Does the issue occur in OWA? more than likely it doesn't which would lead to an OAB issue most of the time. Try rebuilding your OAB on the exchange server. 

    DJ Grijalva | MCITP: EMA 2007/2010 SPA 2010 | www.persistentcerebro.com

    • Marked as answer by lhill7338 Wednesday, December 17, 2014 4:56 PM
    Wednesday, December 17, 2014 3:25 PM
  • Version 14.3 (Build 123.4), so SP3. Does NOT occur in OWA. OAB issue is what it "seems" to me that it is pointing to. Ok, can you tell me how to rebuild the OAB on the exchange server? Thank you!
    • Marked as answer by lhill7338 Wednesday, December 17, 2014 4:56 PM
    Wednesday, December 17, 2014 3:34 PM
  • http://namitguy.blogspot.com/2012/12/rebuilding-exchange-2010-offline.html

    DJ Grijalva | MCITP: EMA 2007/2010 SPA 2010 | www.persistentcerebro.com

    • Marked as answer by lhill7338 Wednesday, December 17, 2014 4:56 PM
    Wednesday, December 17, 2014 3:42 PM
  • Thank you so much. Can you tell me how to verify if/when the clients download the OAB successfully?
    Wednesday, December 17, 2014 4:25 PM
  • Hi,

    You can refer to the following steps to rebuild an Offline Address Book.

    1. Open EMS. Update OAB using the Update-OfflineAddressbook "offline address book" cmdlet. Restart Background Intelligent Transfer Service on the Mailbox server.

    2. Initiate OAB replication from mail box server to CAS server. Execute for each CAS server using the Update-FileDistributionService "CASServerName" cmdlet.

    3. Start Outlook and download OAB.

    What's more, here is an article for your reference.

    How to Quickly Rebuild an Exchange 2010 Offline Address Book

    http://social.technet.microsoft.com/wiki/contents/articles/7725.how-to-quickly-rebuild-an-exchange-2010-offline-address-book.aspx

    Hope this can be helpful to you.

    Best regards,


    Amy Wang
    TechNet Community Support

    Monday, December 29, 2014 9:29 AM
    Moderator