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Taskbar disappears, start button remains RRS feed

  • Question

  • We have a number of Windows 7 installations (Enterprise, 32 bit, with German language pack). ONE of the users (on a Dell Latitude E4300) has the problem that after some time, the task bar disappears, but the start button remains on the screen (and continues to function):

      Photobucket

    Using Task Manager to kill explorer.exe and restart it solves the problem for a while. 
    Monday, February 15, 2010 7:16 AM

Answers

  • Hi

    This behavior can happen if a registry key has become corrupted. Using an Administrator account, perform the following.

    Go to Start and type  regedit.exe. In the Results, right click regedit.exe and select the Run As Administrator option.

    In the Registry editor, navigate to the following key.

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2

    Right click the StuckRects2 key and select Export. Name the file srbackup.reg and save it to the Desktop. This will be the backup in case something unexpected happens.


    Right click the StuckRects2 key and select Delete.

    Exit the registry editor and restart Explorer.exe.
     
    Let us know the results.

    Thank You for using Windows 7


    Ronnie Vernon MVP


    Monday, February 15, 2010 10:09 PM

All replies

  • Hi

    This behavior can happen if a registry key has become corrupted. Using an Administrator account, perform the following.

    Go to Start and type  regedit.exe. In the Results, right click regedit.exe and select the Run As Administrator option.

    In the Registry editor, navigate to the following key.

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2

    Right click the StuckRects2 key and select Export. Name the file srbackup.reg and save it to the Desktop. This will be the backup in case something unexpected happens.


    Right click the StuckRects2 key and select Delete.

    Exit the registry editor and restart Explorer.exe.
     
    Let us know the results.

    Thank You for using Windows 7


    Ronnie Vernon MVP


    Monday, February 15, 2010 10:09 PM
  • Thanks Ronnie! The user is on vacation today, but I will check as soon as she returns.
    Tuesday, February 16, 2010 9:29 AM
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2

    Right click the StuckRects2 key and select Delete.

    Hi,

    that helps in most cases. However we have one user where it only helps for hours. After a short time, the problem re-appears.

    Deleting the StuckRects key helps for the moment, so I created a desktop icon for him that deletes the key, and he users that multiple times per day. But that can't be the solution =)

    Does anyone know that is the reason for this key corrupting?

    Thanks

    Stephan

    Friday, June 4, 2010 5:19 AM
  • Hi, I have fixed many PC's from many problems and i experienced this problem before! I fixed this problem by starting task manager, kill task "explorer.exe" then on the bottom right corner of the task manager it should say "new task". Click that and then type "explorer.exe" and the taskbar should come back! 

    Sunday, March 4, 2012 9:17 PM
  • James, that's exactly what I wrote in the opening post:

    Using Task Manager to kill explorer.exe and restart it solves the problem for a while. 

    But only "for a while" - I wanted a permanent solution. Anyway, it seems that it was fixed in some update.

    Monday, March 26, 2012 8:21 AM
  • Hello,

    I have a user that experiences the same problem. Brand new computer, fully updated and the above fix does not help.

    Manually killing the explorer process and starting it again temporarily fixes the problem.

    Regards,

    Chris

    Friday, April 3, 2015 7:46 PM
  • thanks. It worked.
    Tuesday, April 25, 2017 12:25 PM