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SharePoint Alerts show wrong URL (WSS 2.0) RRS feed

  • Question

  • I am working with SharePoint Services 2.0. Recently I needed to change the server's external domain from www.mycompany.com to sps.mycompany.com to make room for a new site.  I was able to update IIS and everything seems to work fine.  All my sites now point to the new URL http://sps... The one exception is with the Alerts.  Any previously created alerts still reference the http://www.mycompany.com url in the link.  If I modify the alert or create a new one it will references the new URL.  Is there any way to fix this so all previous alerts reflect the new URL?

    Thanks

    Mike


    • Edited by Mike Walsh FIN Tuesday, March 29, 2011 5:23 AM (WSS 2.0) added to Title. This is not a default product here and most people will not have used it so put it in the Title always
    Monday, March 28, 2011 9:07 PM

Answers

  • My memory of this is (and I am 99% sure it is correct) is that you will have to create all the alerts again.

    Because in WSS 2.0 the Administrator is unable to create alerts for other people, that will mean the users will have to create their alerts again.

    Alerts always reflect the URL being used when the alert is created. There are also problems if an alert was created for instance within a network and the person received his e-mail alerts to an external e-mail account. Then too (accessing from outside) the alert would not work.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters

    (Note: Parallel post to the a-Yadala post. Both written with no knowledge of the other hence the part-duplication)

    Tuesday, March 29, 2011 5:28 AM

All replies

  • In my opinion, update alert command is not available in wss 2.0.

    You may need to delete the old alerts and re subscribe for the same alerts.

     

    More Info : http://support.microsoft.com/kb/936760


    Best Regards, Ashok Yadala
    Tuesday, March 29, 2011 5:27 AM
  • My memory of this is (and I am 99% sure it is correct) is that you will have to create all the alerts again.

    Because in WSS 2.0 the Administrator is unable to create alerts for other people, that will mean the users will have to create their alerts again.

    Alerts always reflect the URL being used when the alert is created. There are also problems if an alert was created for instance within a network and the person received his e-mail alerts to an external e-mail account. Then too (accessing from outside) the alert would not work.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters

    (Note: Parallel post to the a-Yadala post. Both written with no knowledge of the other hence the part-duplication)

    Tuesday, March 29, 2011 5:28 AM
  • Mike and a-Yadala are correct - the URL for the link in the alert is fixed to the URL you were using when you signed up.

    WSS 3.0 has an updatealert command to change this which was released as part of the Admin toolkit in 2008 - but this isn't available for WSS 2.0

    http://sharepointalert.info/2009/10/troubleshooting-url-alert-email-incorrect/

    Microsoft provide some example code to do the same thing for 2007 and you may be able to modify this for WSS 2.0

    http://support.microsoft.com/kb/936760

    There are also examples of updating the urls directly in the content database that you may be adapt for use with WSS 2.0

    http://trycatch.be/blogs/tom/archive/2008/05/12/alerts-don-t-work-after-url-change.aspx

    Of course this has the potential for disaster if you muck it up and would be unsupported by MS so proceed with caution and use at your own risk.


    Pentalogic Technology - Web Parts for Microsoft SharePoint www.pentalogic.net
    • Edited by Mike Walsh FIN Wednesday, March 30, 2011 8:42 AM reference to 2010 removed. (pre-2010 forum so off-topic)
    Wednesday, March 30, 2011 7:15 AM
  • Thanks for the info.  I forwarded it along to our software developer (since I'm a network administrator) and she was able to modify the databse to remove references to www. I appears to be working now.
    Thursday, March 31, 2011 2:38 PM
  • >  and she was able to modify the databse to remove references to www.

    It's a pity you ignored the warnings in the previous post. By amending the database directly your company will no longer be able to receive support from Microsoft for your SharePoint environment.

     


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    Thursday, March 31, 2011 2:51 PM