Memory leak by enrolling VMWare Workspace ONE Intelligent Hub RRS feed

  • General discussion

  • Hi,

    I will explain you our problem.

    By installing and enrolling our Win10 machines (Home/Pro/LTSC) in Workspace ONE from VMware, it shows us a memory leak, so the non-paged pool of memory is increasing slowly until no memory will be available, and windows will freeze completely.

    This behavior is shown an fresh installed Win10 all editions with latest updates and drivers.

    I had one test Laptop which was on for 24 hours, no memory leak was shown. Then installed intelligent Hub to enroll our device in our MDM. After that the memory of non-paged pool was increasing very slowly, but was full at the the end of 48 hours uptime.
    I found that netio.sys is doing this by using most of the non-paged pool without releasing it. There are different hardware types showing all the same behavior.

    VMware say to me, that is not a bug of them, but Microsoft has to check first our machine to confirm that this is not a bug by Microsoft.

    What can we do?

    We are a professional client.

    Best regards.
    Tuesday, January 5, 2021 1:12 PM