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Detection Office 2010 Service Pack 2 - Slipstreamed Install and WSUS rebuild RRS feed

  • Question

  • Hi,

    at a customer of us the WSUS infrastructure had some problems and after some investigation the WSUS infrastructure was built up from scratch. We do have one WSUS Server which syncs with Microsoft and two downstream servers. After rebuild the WSUS infrastructure we do see one issue:

    Many clients were deployed with Office 2010 SP2 slipstreamed. Now the WSUS tells us for the Office 2010 Service Pack 2 Update (KB2687455) that it is missing on the clients.

    Is this a normal behaviour or is there an issue with the WSUS detection of the Service Pack? How can I see which updates a client reports to WSUS as installed while connecting with the new WSUS Server? I've tried to figure that out within the WindowsUpdateLog.log file but without success.

    Any ideas are very appreciated.


    Peter Forster | MVP Virtual Machine 2002-2011 | Austria |

    Tuesday, July 15, 2014 12:21 PM

Answers

  • but wouldn't that cause SP2 to install again (or even downloaded to the client?)

    Maybe.

    Probably.

    If the "SP2 slipstream" was incomplete, or additional Office modules were added post-image, then the service pack needs to be reapplied. The key here is understanding how Office 2010 SP2 is different from other Office service packs in history.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Monday, July 28, 2014 1:33 AM
    Monday, July 21, 2014 11:54 PM
  • Many clients were deployed with Office 2010 SP2 slipstreamed. Now the WSUS tells us for the Office 2010 Service Pack 2 Update (KB2687455) that it is missing on the clients.

    This is entirely possible if the SP2 for Office 2010 was not slipstreamed properly, or thoroughly.

    Just approve/deploy the update and be done with it.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Monday, July 28, 2014 1:33 AM
    Monday, July 21, 2014 2:04 AM

All replies

  • Hi,

    Do you the clients report show that as needed? Does this issue impact all your clients?

    Run wuauclt /resetauthentication /detectnow /reportnow.

    And keep auditing the log.

    Wednesday, July 16, 2014 7:40 AM
  • Hello,

    How is everything going on?  ANy update?

    Friday, July 18, 2014 1:37 AM
  • Many clients were deployed with Office 2010 SP2 slipstreamed. Now the WSUS tells us for the Office 2010 Service Pack 2 Update (KB2687455) that it is missing on the clients.

    This is entirely possible if the SP2 for Office 2010 was not slipstreamed properly, or thoroughly.

    Just approve/deploy the update and be done with it.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Monday, July 28, 2014 1:33 AM
    Monday, July 21, 2014 2:04 AM
  • Hi,

    other informations are reported correctly and wuauclt /resetauthentication /detectnow /reportnow will not refresh anything as all other updates are correctly reported.


    Peter Forster | MVP Virtual Machine 2002-2011 | Austria |

    Monday, July 21, 2014 1:51 PM
  • Hi,

    but wouldn't that cause SP2 to install again (or even downloaded to the client?)

    It is an environment with approx. 1300 Clients and more than 1000 would require SP2 from a WSUS perspective - even SP2 is already installed.

    Thanks!


    Peter Forster | MVP Virtual Machine 2002-2011 | Austria |

    Monday, July 21, 2014 1:53 PM
  • but wouldn't that cause SP2 to install again (or even downloaded to the client?)

    Maybe.

    Probably.

    If the "SP2 slipstream" was incomplete, or additional Office modules were added post-image, then the service pack needs to be reapplied. The key here is understanding how Office 2010 SP2 is different from other Office service packs in history.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Monday, July 28, 2014 1:33 AM
    Monday, July 21, 2014 11:54 PM