No junk mail received EVER with Windows 10, why RRS feed

  • Question

  • I upgraded from windows 8.1 to 10, I receive everything correctly in Mail, but NEVER receive anything in my JUNK MAIL folder. Why?

    Thursday, January 28, 2016 6:36 PM


All replies

  • What does your e-mail administrator say?

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Friday, January 29, 2016 12:14 AM
  • Hi,

    Mail identified as possible junk e-mail is automatically moved to the Junk E-Mail folder, and any active content within the message, such as links or executable code, is disabled. 

    I want to double check which mailbox are you used, Exchange mailbox or other mailbox?

    If it's Exchange mailbox, admin can use transport rule or anti-spam to monitor the behavior for message. For example, move message to Junk folder. More details about it, please refer to:

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    Allen Wang
    TechNet Community Support

    Saturday, January 30, 2016 7:50 AM