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Getting DPM 2010 to skip a bad tape in the library RRS feed

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    Over the weekend, the scheduled backup ran into a bad tape in the tape library but would not skip it to go on to the next tape.  Eventually the backup failed even though I had 8 tapes marked as free in the library.  Is there a way to get DPM 2010 to skip over a bad tape and go to the next available tape in the library?
    Monday, June 13, 2011 7:41 PM
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    Hi,

    Unfortunatly, if a backup job to tape fails, and we have other backups scheduled, we're going to try to use the same tape until it's either full, or marked offsite ready.  About the only thing you can do is retry the backups from the link in the alert after you remove the bad tape.

    Can you post the details of the failed backup job and the associated alert details so I can see if this is something we could work on in a future version of DPM..

    Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Tuesday, June 14, 2011 9:31 PM
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    Sorry for the delay in responding.  Here is the error message from the event log:

    The back up to tape job failed for the following reason: (ID: 3311) The tape Email-00000027 (BA1055L3D) (barcode - BA1055L3D) present in the Tape Library Quantum SuperLoader is write-protected. (ID: 30003)
        3311

    The tape was not set as write protected.  Quantum determined that it was just a bad tape.  It would be a great added feature to be able to at least mark tapes as "Do not Use" from a console in the next verson of DPM so one does not have to drive back down to the office to physically remove a tape from the library.

    Thanks,

    Jack

    • Marked as answer by JGoldschmid Thursday, June 30, 2011 3:29 PM
    • Unmarked as answer by JGoldschmid Thursday, June 30, 2011 3:29 PM
    Thursday, June 30, 2011 3:24 PM
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    Hi,

    Thanks for the information.

    As a workaround, you can use the Power Shell script called ForceFree.ps1 http://blogs.technet.com/dpm/archive/2007/09/04/cli-script-force-mark-tape-as-free.aspx - then you can "unmark tape as free" that will then show the tape as imported.  We will not try to use or overwrite an imported tape for backups.  That will help you until you can physically remove the tape from the library.

    Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, July 1, 2011 12:07 AM
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