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big5 & gb2312 char set in Exchange 2007 RRS feed

  • Question

  • We are sending test mails to an application from Outlook 2007 using Taiwan/Chinese Traditional font.

    The app is receving mails from internal OWA and gmail with correct font & with the below charset:
    [b]
    Content-Type: text/html; charset="big5"
    Content-Transfer-Encoding: quoted-printable[/b]

    But when sending from Outlook getting garbled characters with the below header:

    [b]Content-Type: text/html; charset="gb2312"
    Content-Transfer-Encoding: quoted-printable[/b]

    Do we need to apply any hotfix for Outlook or any RU in exchange to get the correct font from Outlook 2007.


    Ahmed Ali

    Monday, October 1, 2012 11:44 AM

Answers

  • On Mon, 1 Oct 2012 11:44:17 +0000, AhmedShaik wrote:
     
    >
    >
    >We are sending test mails to an application from Outlook 2007 using Taiwan/Chinese Traditional font.
    >
    >The app is receving mails from internal OWA and gmail with correct font & with the below charset: [b] Content-Type: text/html; charset="big5" Content-Transfer-Encoding: quoted-printable[/b]
    >
    >But when sending from Outlook getting garbled characters with the below header:
    >
    >[b]Content-Type: text/html; charset="gb2312" Content-Transfer-Encoding: quoted-printable[/b]
    >
    >Do we need to apply any hotfix for Outlook or any RU in exchange to get the correct font from Outlook 2007.
     
    It's probably better to ask this question in an Outlook forum. Outlook
    is making the decision about the character set based on its scanning
    of the message.
     
    You may be able to deal with this by creating a contact and providing
    the necessary character set there.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by AhmedShaik Tuesday, October 2, 2012 8:38 AM
    Monday, October 1, 2012 7:34 PM
  • Hello Ahmed,

    Since the content-type is correct in OWA, this may not issue on the Exchange Side.

    I suggest you follow Rich's suggestion to ask the question in Outlook forum.

    http://social.technet.microsoft.com/Forums/en/outlook/threads

    Thanks,

    Evan


    Evan Liu

    TechNet Community Support

    • Marked as answer by AhmedShaik Tuesday, October 2, 2012 8:37 AM
    Tuesday, October 2, 2012 7:59 AM
    Moderator

All replies

  • On Mon, 1 Oct 2012 11:44:17 +0000, AhmedShaik wrote:
     
    >
    >
    >We are sending test mails to an application from Outlook 2007 using Taiwan/Chinese Traditional font.
    >
    >The app is receving mails from internal OWA and gmail with correct font & with the below charset: [b] Content-Type: text/html; charset="big5" Content-Transfer-Encoding: quoted-printable[/b]
    >
    >But when sending from Outlook getting garbled characters with the below header:
    >
    >[b]Content-Type: text/html; charset="gb2312" Content-Transfer-Encoding: quoted-printable[/b]
    >
    >Do we need to apply any hotfix for Outlook or any RU in exchange to get the correct font from Outlook 2007.
     
    It's probably better to ask this question in an Outlook forum. Outlook
    is making the decision about the character set based on its scanning
    of the message.
     
    You may be able to deal with this by creating a contact and providing
    the necessary character set there.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by AhmedShaik Tuesday, October 2, 2012 8:38 AM
    Monday, October 1, 2012 7:34 PM
  • Hello Ahmed,

    Since the content-type is correct in OWA, this may not issue on the Exchange Side.

    I suggest you follow Rich's suggestion to ask the question in Outlook forum.

    http://social.technet.microsoft.com/Forums/en/outlook/threads

    Thanks,

    Evan


    Evan Liu

    TechNet Community Support

    • Marked as answer by AhmedShaik Tuesday, October 2, 2012 8:37 AM
    Tuesday, October 2, 2012 7:59 AM
    Moderator
  • Thanks Rich.

    Will post the query in Outlook forum.


    Ahmed Ali

    • Marked as answer by AhmedShaik Tuesday, October 2, 2012 8:37 AM
    • Unmarked as answer by AhmedShaik Tuesday, October 2, 2012 8:38 AM
    Tuesday, October 2, 2012 8:37 AM
  • Hi Evan,

    Many thanks for giving the right pointer. I have posted the query in outlook forum.


    Ahmed Ali

    Tuesday, October 2, 2012 8:37 AM