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Cannot reinstall Office Starter 2010 without product key RRS feed

  • Question

  • Last night Microsoft Office Starter- Word 2010 suddenly crashing after being open for about 3-5 seconds. I troubleshooted it, repaired, did everything I could thing of and nothing would work. I scanned my computer for viruses and malware and came up clean. I uninstalled Microsoft Office Starter 2010 thinking I would be able to redownload it for free, but I do not have a product key. Office 2010 came pre-loaded on my laptop which I recently bought (October 2012). If anybody knows what I should do please help immediately! I'm a college student and Word is a must!!
    • Edited by Max Meng Friday, January 25, 2013 5:38 AM title
    Thursday, January 24, 2013 5:53 AM

Answers

  • Please check the package came with your computer, see if you could find a restore disc, if you couldn't find it, try contact the computer manufactory ask for help.

    Max Meng
    TechNet Community Support

    • Marked as answer by Max Meng Tuesday, January 29, 2013 9:43 AM
    Friday, January 25, 2013 5:37 AM
  • And if there is no restore disc, there is probably a restore partition on the hard disk. The documentation for your computer should tell you how to make use of restore.

    Stefan Blom, Microsoft Word MVP

    • Marked as answer by Max Meng Tuesday, January 29, 2013 9:44 AM
    Friday, January 25, 2013 7:19 PM

All replies

  • Please check the package came with your computer, see if you could find a restore disc, if you couldn't find it, try contact the computer manufactory ask for help.

    Max Meng
    TechNet Community Support

    • Marked as answer by Max Meng Tuesday, January 29, 2013 9:43 AM
    Friday, January 25, 2013 5:37 AM
  • And if there is no restore disc, there is probably a restore partition on the hard disk. The documentation for your computer should tell you how to make use of restore.

    Stefan Blom, Microsoft Word MVP

    • Marked as answer by Max Meng Tuesday, January 29, 2013 9:44 AM
    Friday, January 25, 2013 7:19 PM