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Gsuite Migration error RRS feed

  • Question

  • While using new Google (GSuit) migration feature in O365 Admin Portal, we are having some error message.


    The email is getting migrated but after a few hours it is showing some error and terminating the process.


    Attaching the screenshots and migration details file.

    Image

    Tuesday, March 31, 2020 10:30 AM

Answers

  • Based on my knowledge, before Office 365 can connect to G Suites, all the account owners need to create an app password to access their account. This is because Google considers Outlook to be a less secure app and will not allow a connection to it with a password alone. For more information about this, please kindly refer to:

    Prepare your Gmail or G Suite account for connecting to Outlook and Office 365.

    Meanwhile, you also need to make sure your G Suite users can turn on 2-step verification.

    Then please follow the steps in this article to migrate G Suite to Office 365.

    If your issue persists, please offer me the screenshots of your operation process (at which step you encounter this error) for further analysis, so that we can test and check on our sides.

    Thanks for your cooperation.
    • Marked as answer by Max-44 Wednesday, April 1, 2020 9:41 AM
    Tuesday, March 31, 2020 10:41 AM