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DPM Installation error RRS feed

  • Question

  • Hi

    I have a Windows 2012 R2 Datacenter  server that has no other Software installed on it , I run the data protection manager icon  and I get an error you need to uninstall Data support files before installing Data Protection Manager or DPM Remote Administration on this computer, I get the same error when I attempt to install DPM Remote Administration.

    Confused as this is a newly built server with on Visual C++ and the updates for Microsoft Support files for 2012  SP1  are installed if I remove the updates DPM will not install as it prompts for the updates.

    Has anyone seen this error on installation of DPM.

    Thanks

    Ian

    Monday, June 16, 2014 7:22 AM

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