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Reliability Monitor not working RRS feed

  • Question

  • Hello,
    I am having problems with reliability monitor not updating the reliability information. One day it simply stopped processing data and before I knew it, several days of reliability data was absent. I have taken the following actions to date:
    cleared system logs
    deleted the contents of the c:\programdata\rac folder
    run RACAgent from an elevated command prompt
    checked the task scheduler and found that the RAC task completes successfully
    checked automatic services are running (they are) I am not familiar with any other services which are required for this so I may have missed one
    applied Full Control permission to the c:\programdata\RAC folder

    the results of all this are:
    the racagent seems to complete from the command prompt and simply returns to the prompt after about a second
    the events in event logs under the reliability engine appear to be informational only and shows how long the RACAgent runs for in milliseconds, apart from the ones I run manually, they seem to correlate to the task history information in task scheduler
    the folders for publisheddata and statedata are recreated but no contents are inside
    the reliability monitor displays the following message:

    "reliability monitor collects 24 hours of data before it calculates the system stability index or generates the system stability report

    either reliability monitor has been running for less than 24 hours, or reliability monitor detected data corruption and has reset. if reliability monitor has reset, any previously displayed data may no longer be available"

    it has been several days and it is still not updating.

    anyone have any ideas?
    Tuesday, January 26, 2010 1:46 PM

Answers

  • This was not an SBS 2008 problem, it was just plain Windows 2008 problem. The problem has seemed to have gone for now, looks like carrying out those steps in my original query did work, I just didnt wait long enough.

    Thanks for the links and help
    • Marked as answer by Milkientia Friday, February 5, 2010 5:38 PM
    Friday, February 5, 2010 5:38 PM

All replies

  • Hi ,

    Can you please tell us what is the OS version you are using ?

    Thursday, January 28, 2010 6:46 AM
  • Windows Small Business Server 2008
    Thursday, January 28, 2010 9:53 AM
  • Hi ,

    Sorry for the delayed response.

    I see that issue is more likely with the SBS server , and i would recommend you to post your query under appropriate sbs group .The support professionals there are better equipped to assist you.

    For your convenience, I’ve included the link of Windows Small Business Server discussion group:

    Discussions in Windows Small Business Server General
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.server.sbs

    SBS08 Public Newsgroups
    https://connect.microsoft.com/cougar/content/content.aspx?ContentID=8333

    • Marked as answer by Tim Quan Friday, February 5, 2010 6:40 AM
    • Unmarked as answer by Milkientia Friday, February 5, 2010 5:37 PM
    Tuesday, February 2, 2010 2:12 AM
  • This was not an SBS 2008 problem, it was just plain Windows 2008 problem. The problem has seemed to have gone for now, looks like carrying out those steps in my original query did work, I just didnt wait long enough.

    Thanks for the links and help
    • Marked as answer by Milkientia Friday, February 5, 2010 5:38 PM
    Friday, February 5, 2010 5:38 PM
  • Hey, try this

    If you want to use the Reliability Monitor in Windows Server 2008 R2 you must first enable the task that gathers information in the Task Scheduler.

    1.                     Click Start, type Task Scheduler in the Search box, and then click Task Scheduler.

    2.                     Enable the trigger that regularly starts the RacTask task.

    a.                   In Task Scheduler, expand Task Scheduler Library, expand Microsoft, and then expand Windows.

    b.                   Right-click RAC, click View, and then click to select the Show Hidden Tasks command.

    Note If the Show Hidden Tasks command is already selected, go to step 2c.

    c.                   Double-click RacTask.

    d.                   In the RacTask Properties dialog box, click the Triggers tab.

    e.                   On the Triggers tab, double-click the One time trigger.

    f.                     In the Edit Trigger dialog box, click to select the Enabled option, and then click OK.

    g.                   In the RacTask Properties dialog box, click OK.

    h.                   Close Task Scheduler.

    3.                     Update a registry setting.

     .                    Click Start, type Regedit in the Run box, and then click Regedit.

    a.                   In Registry Editor, set the value of the following registry entry to 1:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Reliability Analysis\WMI\WMIEnable

    4.                     Restart the computer.

    After this the Reliability monitor will start showing the graph and errors/warnings on your computer

    • Proposed as answer by Abhinav.Sharma Wednesday, January 25, 2012 12:06 AM
    Wednesday, January 25, 2012 12:03 AM
  •   I Really want to THANK YOU,I followed your instructions because recently my reliability monitor went out,

    maybe because I'm trying to keep my computer in good shape.I may have reconfigured the system and by

    accident did something I should not have done or something...I was so glad when I saw your answer on how

    to fix this,Iknew that this is going to work!!!So when I did everything you showed how to:I restarted my

    computer and was very pleased my reliability monitor was back in business !!! I will keep in touch...

    Abhinav.Sharma...answer was great !!! Thank you for posting!!!

    Tuesday, March 10, 2015 4:02 PM