uploading problems RRS feed

  • General discussion

  • hi

    im having a proplem uploading the readings from my homedics bloodpressure monitor .i have done it before but for some reason it wont work this time.ive tryed uninstalling it and re installing everything but get the same message, connection center encountered a error and cant diagnose it send request for support.like i say ive uninstalled it completly and re installed it used a different cable turned everything off and on about to get the big rock out. amy suggestions?

    • Edited by hotmouse Monday, December 10, 2012 5:31 PM
    Monday, December 10, 2012 5:27 PM

All replies

  • Hi,

    I think your best bet is to use HealthVault Technical Support, which is usually provided over email. When you go through the web form to create a support request, it will ask you for info that the support technicians can use to help you solve the problem.


    Under "Assisted support options" choose "Get Microsoft technical support" and then follow the prompts.


    Monday, December 10, 2012 6:33 PM