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Localspl.dll in spoolsv.exe taking 50% CPU load. RRS feed

  • Question

  • Am having a print server in that 5 printer installed.Os: Windows server 2008 R2

    spoolsv.exe taking 50% of cpu load.

    I have tried the below.

    1)stop the spooler service and deleted files from c:\windows\system32\spool\printer.

    2)Using procexp, if found that the file localspl.dll taking this load.

    if have copied the fresh file from other server pasted in the server facing the load issue. but while trying to resister the localspl.dll in the register got the error" localspl.dll was loaded but the entrypoint of dllregisterserver was not found"

    If i kill the thread related to localspl.dll file in spoolsv.exe the load get reduce. If i restart the spooler service again the same issue.

    Is any luck to resolve this issue?

     

    Thursday, December 29, 2011 1:54 PM

All replies

  • How have you configured the print drivers for isolation?  If you are not yet using print driver isolation be sure to configure the print drivers using the  Shared setting.


    Alan Morris Windows Printing Team
    Thursday, December 29, 2011 11:25 PM
    Answerer
  •  

    Cheers for the day... and thanks for helping

    I have set the print drivers System default to shared setting but there is no result.

    Is any thing to do for resolving this issue?



    Friday, December 30, 2011 7:27 AM
  • If you have any One note or other virtual printers make sure there are now jobs stuck in the queue.

    Unless you had the stacktrace for the spinning thread, it's hard to say. 


    Alan Morris Windows Printing Team
    Friday, December 30, 2011 7:34 AM
    Answerer
  • No prints in the stacktrace.

    I have killed the locallspl.dll thread in the spoolsv.exe file by using procexp.

    If i restart the spooler services again the same.

     

    Is any thing that i can?


    Friday, December 30, 2011 10:58 AM
  • I have never used procexp and had never heard of this tool until today.  

    Send the list of print drivers using printmanagement.msc, be sure to include the version number when you export the list from MMC.


    Alan Morris Windows Printing Team
    Saturday, December 31, 2011 3:03 AM
    Answerer
  • Driver Name

    Environment Driver Version Driver Isolation Provider Server Name Print Processor Packaged Driver Date Inf Path
    HP Color LaserJet CP3525 PCL 6 Windows x64 61.82.61.41 Shared HP <Server Name>(local) hpcpp6de TRUE 05/08/2008 C:\Windows\System32\DriverStore\FileRepository\hpc3525u.inf_amd64_neutral_90676a353a7ba114\hpc3525u.inf
    HP Color LaserJet CP3525 PCL 6 Windows NT x86 61.82.61.41 Shared HP <Server Name>(local) hpcpp6de TRUE 05/08/2008 C:\Windows\System32\DriverStore\FileRepository\hpc3525c.inf_x86_neutral_f45efdc4dbfcebe4\hpc3525c.inf
    Remote Desktop Easy Print Windows x64 6.1.7601.17514 Shared Microsoft Remote Desktop Services <Server Name>(local) winprint TRUE 6/21/2006 C:\Windows\System32\DriverStore\FileRepository\tsprint.inf_amd64_neutral_c48d421ad2c1e3e3\tsprint.inf
    TOSHIBA e-STUDIO455Series PCL6 Windows x64 5.15.96.0 Shared TOSHIBA <Server Name>(local) winprint FALSE 08/09/2010 C:\Windows\System32\DriverStore\FileRepository\es4px6.inf_amd64_neutral_b8b74c01c0577396\es4px6.inf
    TOSHIBA e-STUDIO455Series PCL6 Windows NT x86 5.15.96.0 Shared TOSHIBA <Server Name>(local) winprint FALSE 08/09/2010 C:\Windows\System32\DriverStore\FileRepository\es4px2.inf_x86_neutral_d6f121da06c63666\es4px2.inf

    servername removed from the details.

    Hi,

    Greeting for the day,

    Pasted the details of the print drivers. Please check and help me to resolve.

    After enable the isolation to shared. ntdll.dll!RtlValidateHeap+0x4af thread of spoolsv.exe taking cpu now.

    I have installed 5 printers to this server.

    Can you help me to resolve this issue. 

     

    Wednesday, January 4, 2012 7:11 AM