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MS CRM Solution Issue RRS feed

  • Question

  • Following is the scenario:

     

    Customer has customized value of one of the options for Lead Source field. For Example, he has changed Advertisement value to 110 from 1.

     

     

    Now, whenever I release a solution, it will go with default values for the options above, as in my solution I don’t have any changes for this field. When customer installs this solution, his customizations are overwritten by default values and he loses his changes.

     

    Is there any setting or a way by which I can stop my solution from overwriting his customizations? Is there any way to remove this field from the solution?

    Tuesday, November 22, 2011 6:08 AM