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For no reason i have now blue screens i turned it off so the system wont automatic restart: RRS feed

  • Question

  • The first time the blue screen was on i saw the monitor blinking black for second or less.

    Second time i saw something else blinking for half second then then blue sccren i didnt have the time to read what it said on bottom i saw something with physical memory and running numbers 80-90...

    I must say about 2-3 weeks ago i had blue screens and when i ran memtest i found many errors so i removed one of the memories and it was working ok untill now.

    I had 6GB memory now 4. Could be another problem with the memory? This is scary. I didnt run yet memtest but i will

    Now when i loaded the windows again i see a message say: windows has recovered from unexpected shutdown Inside i see:

     

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7600.2.0.0.768.3

    Locale ID: 1037

    Additional information about the problem:

    BCCode: a

    BCP1: FFFFFA8180263078

    BCP2: 0000000000000002

    BCP3: 0000000000000001

    BCP4: FFFFF80002C95CD8

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 768_1

    Files that help describe the problem:

    C:\Windows\Minidump\091810-20467-01.dmp

    C:\Users\Chocolade\AppData\Local\Temp\WER-37502-0.sysdata.xml

     

    I couldnt read open this files the first one told me access denied the other one i  dont think i have the program to open it.

     

    Thanks for helping.


    danieli
    Saturday, September 18, 2010 7:30 PM

Answers

  • Please see On how to fix Blue Screen (STOP) errors that cause Vista to shut down or restart unexpectedly

     

      http://support.microsoft.com/default.aspx/kb/958233

     

    Ignore the title of the online link as this is applicable even for the issue you are facing.

     

    If you still face the same issue then you need to perform a cleanboot on your computer.

     

    Clean Boot Troubleshooting.

     

    1. Click Start, type msconfig in the Start Search box, and then press ENTER.

        User Account Control permission.

        If you are prompted for an administrator password or for a confirmation, type the

        password, Or click Continue.

    2. On the General tab, click Selective Startup.

    3. Under Selective Startup, click to clear the Load Startup items check box.

    4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

    5. Click OK.

    6. When you are prompted, click Restart.

    7. After the computer starts, check whether the problem is resolved.

     

    If the issue is resolved check which third party program is causing the problem, referring the link given below:

     

    http://support.microsoft.com/kb/929135

     

    Reset the computer to start as usual.

     

    After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

    Click Start, type msconfig.exe in the Start Search box, and then press ENTER.

     

    If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.

     

    When you are prompted to restart the computer, click Restart.

     

    Now perform an online scan on your computer and check for the issue.

    Now visit the below provided link to perform an online scan on your computer.

     

    http://onecare.live.com/site/en-us/default.htm

     

    Reference:

    http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/6922f833-72ea-486f-9a10-83fd1be12648/

     

    If this does not help please upload the dmp files using skydrive.

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
    • Marked as answer by Arthur Xie Tuesday, October 5, 2010 2:52 AM
    Saturday, September 18, 2010 7:50 PM
  • Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL - The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

    http://msdn.microsoft.com/en-us/library/ff560129%28VS.85%29.aspx


    Please copy the dmp files from the folder C:\Windows\Minidump first to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Tuesday, September 21, 2010 2:32 PM
    • Marked as answer by Arthur Xie Tuesday, October 5, 2010 2:52 AM
    Saturday, September 18, 2010 11:00 PM
  • You may boot in Clean Boot Mode as BSOD can be caused by programs that are running in kernel mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging

    You may paste the result in your next post for analyzing.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Tuesday, October 5, 2010 2:53 AM
    Tuesday, September 21, 2010 8:59 AM

All replies

  • Please see On how to fix Blue Screen (STOP) errors that cause Vista to shut down or restart unexpectedly

     

      http://support.microsoft.com/default.aspx/kb/958233

     

    Ignore the title of the online link as this is applicable even for the issue you are facing.

     

    If you still face the same issue then you need to perform a cleanboot on your computer.

     

    Clean Boot Troubleshooting.

     

    1. Click Start, type msconfig in the Start Search box, and then press ENTER.

        User Account Control permission.

        If you are prompted for an administrator password or for a confirmation, type the

        password, Or click Continue.

    2. On the General tab, click Selective Startup.

    3. Under Selective Startup, click to clear the Load Startup items check box.

    4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

    5. Click OK.

    6. When you are prompted, click Restart.

    7. After the computer starts, check whether the problem is resolved.

     

    If the issue is resolved check which third party program is causing the problem, referring the link given below:

     

    http://support.microsoft.com/kb/929135

     

    Reset the computer to start as usual.

     

    After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

    Click Start, type msconfig.exe in the Start Search box, and then press ENTER.

     

    If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.

     

    When you are prompted to restart the computer, click Restart.

     

    Now perform an online scan on your computer and check for the issue.

    Now visit the below provided link to perform an online scan on your computer.

     

    http://onecare.live.com/site/en-us/default.htm

     

    Reference:

    http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/6922f833-72ea-486f-9a10-83fd1be12648/

     

    If this does not help please upload the dmp files using skydrive.

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
    • Marked as answer by Arthur Xie Tuesday, October 5, 2010 2:52 AM
    Saturday, September 18, 2010 7:50 PM
  • Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL - The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

    http://msdn.microsoft.com/en-us/library/ff560129%28VS.85%29.aspx


    Please copy the dmp files from the folder C:\Windows\Minidump first to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Tuesday, September 21, 2010 2:32 PM
    • Marked as answer by Arthur Xie Tuesday, October 5, 2010 2:52 AM
    Saturday, September 18, 2010 11:00 PM
  • You may boot in Clean Boot Mode as BSOD can be caused by programs that are running in kernel mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging

    You may paste the result in your next post for analyzing.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Tuesday, October 5, 2010 2:53 AM
    Tuesday, September 21, 2010 8:59 AM