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How to solve problem with SmartScreen? RRS feed

  • Question

  • There is an application singed by Comodo certificate:

    http://client-shop.com/files/ClientShop__3_94_0_183_upgrade_to_fullc_lc.exe

    we signed it and upload to site

    When download this file on Windows 8/Windows 10

    user see SmartScreen message

    "Windows protected your PC - windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk"

    We know that this message appears first time and an application should be downloaded by users several times to get a reputation, but there were 2 months passed, but this message when download file appears anyway.

    We use another simple certificate in 2015 and SmartScreen message vanished in 15 days.

    Now there are 2 months passed and an application was downloaded several times, but situatuion not changed with SmartScreen. What we to do wrong? How much times an application sholuld be downloaded to reduce SmartScreen? How to see a current reputation of file in SmartScreen?
    Friday, March 23, 2018 11:33 AM

All replies

  • Hi,

    https://client-shop.com has no site certificate....

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. 


    Rob^_^

    Saturday, March 24, 2018 4:23 AM