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Avaya and Lync integration using feature access codes RRS feed

  • Question

  • I would like to know if there is a way to configure Lync to use feature access codes thats programmed on the PBX. 

    Thursday, May 15, 2014 6:22 PM

Answers

  • I have looked at this before and the short answer is no. I have tried speed dials for example and the end result is that the code needs to resolve to something valid in Lync. Trying to send a call pickup code to the PBX is not straight forward as there are limitations on special characters. For instance sending a # doesn't result in a # output on the SIP trunk.

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    Lync Sorted blog

    • Proposed as answer by Lisa.zheng Friday, May 16, 2014 8:41 AM
    • Marked as answer by Lisa.zheng Friday, May 23, 2014 7:54 AM
    Thursday, May 15, 2014 6:34 PM