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app crash on close RRS feed

  • Question

  • App is an integration to ms excel:

    "C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE"  /r "C:\Infor\Office Plus\bin\Mis.Plain.Loader.xll"

    After doing some internal manipulations inside the "program" - logging into the DB generating/viewing reports the excel crashes on CLOSE with the following entries in event viewer:

    Log Name:      Application
    Source:        Application Error
    Date:          2/14/2013 12:12:03 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      dreambox
    Description:
    Faulting application name: EXCEL.EXE, version: 14.0.6117.5003, time stamp: 0x4f622ef8
    Faulting module name: clr.dll, version: 4.0.30319.269, time stamp: 0x4ee9ae83
    Exception code: 0xc0000005
    Fault offset: 0x0001c25f
    Faulting process id: 0x189c
    Faulting application start time: 0x01ce0aa3ce3634e2
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
    Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
    Report Id: 5befa25a-7697-11e2-a2ee-00155d0b7705
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-02-14T11:12:03.000000000Z" />
        <EventRecordID>267235</EventRecordID>
        <Channel>Application</Channel>
        <Computer>dreambox</Computer>
        <Security />
      </System>
      <EventData>
        <Data>EXCEL.EXE</Data>
        <Data>14.0.6117.5003</Data>
        <Data>4f622ef8</Data>
        <Data>clr.dll</Data>
        <Data>4.0.30319.269</Data>
        <Data>4ee9ae83</Data>
        <Data>c0000005</Data>
        <Data>0001c25f</Data>
        <Data>189c</Data>
        <Data>01ce0aa3ce3634e2</Data>
        <Data>C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE</Data>
        <Data>C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll</Data>
        <Data>5befa25a-7697-11e2-a2ee-00155d0b7705</Data>
      </EventData>
    </Event>


    Log Name:      Application
    Source:        .NET Runtime
    Date:          2/14/2013 12:12:03 PM
    Event ID:      1023
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      dreambox
    Description:
    Application: EXCEL.EXE
    Framework Version: v4.0.30319
    Description: The process was terminated due to an internal error in the 

    .NET Runtime at IP 674EC25F (674D0000) with exit code 80131506.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name=".NET Runtime" />
        <EventID Qualifiers="0">1023</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-02-14T11:12:03.000000000Z" />
        <EventRecordID>267234</EventRecordID>
        <Channel>Application</Channel>
        <Computer>dreambox</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Application: EXCEL.EXE
    Framework Version: v4.0.30319
    Description: The process was terminated due to an internal error 

    in the .NET Runtime at IP 674EC25F (674D0000) with exit code 80131506.
    </Data>
      </EventData>
    </Event>

    I've tried applying the following hotfix ( http://support.microsoft.com/?kbid=2640103 ), no success.

    App works fine when physically installed.

    The Application Virtualization Client Core initialized correctly. 

    Installed Product:
    Microsoft Application Virtualization Client for Remote Desktop Services
    Version: 4.6.1.30111

    Update: Crash does not happen when you just start/shut down the program. It's only after manipulations inside the app.

    Thursday, February 14, 2013 12:28 PM

All replies

  • Did you try creating a shortcut to EXCEL. Launching Excel and then adding the Add-on through the User Interface in Excel? e.g. Options-->Addins

    PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog: rorymon.com Twitter: @Rorymon

    Thursday, February 14, 2013 1:23 PM
  • Hello,

    Is LOCAL_INTERACTION_ALLOWED = TRUE?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Thursday, February 14, 2013 2:47 PM
  • Hello,

    Is LOCAL_INTERACTION_ALLOWED = TRUE?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Both scenarios have been tested. TRUE and FALSE.
    Thursday, February 14, 2013 2:55 PM
  • Did you try creating a shortcut to EXCEL. Launching Excel and then adding the Add-on through the User Interface in Excel? e.g. Options-->Addins

    PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog: rorymon.com Twitter: @Rorymon

    It's loaded in mscoree.dll - not sure how to disable it. Can you please let me know the reasoning behind why this might help?
    Thursday, February 14, 2013 3:04 PM
  • Hello,

    Whats in your package? Any registry entries relating to MSI-files?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Thursday, February 14, 2013 3:41 PM
  • Hello,

    Whats in your package? Any registry entries relating to MSI-files?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Hmm, there's the Classes\Installer branch with quite a lot of content and some hard-coded things:

    Maybe if you can elaborate a bit more? There are standard references to source .msi files used.

    Friday, February 15, 2013 8:00 AM
  • Hello,

    Anyone of those references possibly conflicting with Excel?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Friday, February 15, 2013 8:02 AM
  • Hello,

    Anyone of those references possibly conflicting with Excel?


    Nicke Källén | The Knack| Twitter: @Znackattack

    I don't really see a connection between windows installer registry structure and excel.
    Friday, February 15, 2013 8:10 AM
  • Hello,

    OK, I am sorry. I don't have any other ideas then. I suppose there shouldn't be a connection...


    Nicke Källén | The Knack| Twitter: @Znackattack

    Friday, February 15, 2013 8:53 AM
  • Hello,

    OK, I am sorry. I don't have any other ideas then. I suppose there shouldn't be a connection...


    Nicke Källén | The Knack| Twitter: @Znackattack

    Thank you for trying to help. I'm always looking to understand the basic assumption first before examining the data, as without an assumption - the data analysis will prove useless most of the time.
    Friday, February 15, 2013 8:58 AM