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recover offscreen window - Lifecam Studio RRS feed

  • Question

  • My Lifecam Studio program window has disappeared off the screen. I've read all the forums on recovering it and followed the instructions. I can get the window back but it does not contain its own information, just a partial duplicate of whatever else was on the screen at the same time. And when I try to move the window, it shrinks and then disappears again. Whether using one monitor or two monitors, the problem is the same. The software has been uninstalled and reinstalled several times. Having spent several hours trying to remedy this problem, any help you can give will be most appreciated. The Lifecam is a great web cam but is useless at this moment. Thanks for your help.
    Saturday, April 5, 2014 8:21 PM

Answers

  • Hi,

    This issue might be caused by some third-party software's conflicts. Thus please use clean boot to troubleshoot:

    How to perform a clean boot in Windows

    http://support.microsoft.com/kb/929135

    Also if it worked fine before, the easier way to recover it is using system restore to roll back to a previous time when everything worked fine.


    Karen Hu
    TechNet Community Support

    • Marked as answer by 暁北 Monday, April 14, 2014 1:58 PM
    Monday, April 7, 2014 6:00 AM