Hi,
It looks you mean "Outlook.com" when saying 'Outlook', correct? Since this forum is for questions and feedback related to Microsoft Outlook desktop application, if the issue is with Outlook.com, I'd recommend you post a new question to the dedicated
Outlook.com forum to get further assistance:
https://answers.microsoft.com/en-us/outlook_com/forum
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
If I've misunderstood something, feel free to let me know. Thank you for your understanding.
Regards,
Steve Fan
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